Generally, pretty easy to use and intuitive. It would be helpful if they kept the running refund and or amount owed on the top like they used to having a timer of how long it took us to take our taxes isn’t really necessary would rather see the other amounts.

I prefer to have the disc but they stopped producing it this year. Still haven't figured out how to do additional returns (for my brothers) without purchasing the software all over again. But it did help me get my taxes done much earlier with a nice size refund from Fed and State.

I've used TurboTax for almost 10 years. It's user-friendly interface and comprehensive features are key to easy tax filing. The step-by-step guidance makes accessible to all experience levels. I also love the automatic import of W-2s, 1099s and other tax documents. It saves time and reduces errors. It includes a deduction finder which enhances potential tax savings and provides peace of mind. It's great to have customer support and help features for any questions or assistance needed. I highly recommend TurboTax.

I've used this software ever since I started filing my taxes over 10 years ago. It's easy to work through and find what works best for my situation. I have general know-how with taxes but TurboTax fills in the gaps for credits or deductions I haven't thought about. The cost is easily the lowest with the amount of help and guidance you get. Highly recommend for simple W2 filings!

Turbo Tax really is easy and almost idiot proof. Even if you have slightly more complicated deductions. The saving of previous years returns makes things even easier. Outside of someone with a ton of businesses or complicated sources of income and high net worth, not sure why you would use an accountant.

In some ways it is helpful and efficient, but it is limited and frustrating because it does not allow necessary overrides for some empty boxes, when they SHOULD be empty given the form (specifically 2441) or were empty on the original reporting form (1099). It kept forcing me to review and fix, and prevented me from efiling. It seems to do this intentionally to try to get me to pay for a higher level of produce ("Max" service).

Quick and easy filing. Carries over info from last year. Only issue was state sales taxes were not automatically suggested for itemizing. Made a difference (got us ove the standard deduction). Otherwise a great program. Finished in 4 hours or less.

I've been using TurboTax for over 20 years and normally give 5 stars. Usually it gets better and better every year. This year it felt that TT tried to trick us into buying the more expensive version and to sign-off on sharing our data. TurboTax is more focused on up-selling than UX. We'll be back next year, so please don't ask me to upgrade after every step and repeatedly to share data. Also, we had problems with the final step: TurboTax never sent a code to our email. Maybe the servers were too busy on Sunday. Monday was smooth.

I like turbo tax but it feels predatory at some points. The $40 fee for paying with your federal returns money seems a bit pricey. Not only is it pricey, its not initially said to cost anything and by the time you get to the end of filing it's difficult to change. I know turbo tax is a paid service but it feels like they are really trying to milk you for every penny they can get from you.

i like turbo tax but i wish it could remember some of my information from the last time i filed with them. Also, it seems like it keeps wanting to add more cost to the progress throughout. Hit me with the cost upfront instead of adding different charges throughout.