This process was egregiously expensive and overly complicated. Fixing minor problems was made all but impossible. If possible I will NOT be using TurboTax to file next year based on this miserable experience. When trying to make minor adjustments on self employment expenses I was forced to go through a carousel of questions rather than given access to the one cell I was tying to correct. Not to mention in between EACH category I was being prompted with up charges, drastically slowing down my process. So much hate keeping. So much time WASTED. I am giving up on TurboTax entirely. Not to mention three server crashes from start to finish. Unacceptable.

The worst online service to do your taxes. Ambiguity everywhere in their software (who do they have working in their IT dept?). Prepare to sit down for days to complete the "TurboTax task." Their algorithms are all set up so you need to pay extra for one of their "tax experts." Don't get pulled in...if you're a freak like me and spend endless hours figuring out the chess game that people play, then by all means duke it out. Otherwise, move on. It's not worth the taxes we all eventually have to pay Uncle Sam.

Amy K, took her time with me. She guided me on where to go. She has excellent listening skills, and did not interrupt me. She got me the answers I needed on saving and printing my 2024 Federal and State Tax Returns. I can rest easy now. She reminded me by April 15 to pay the IRS and state tax office by credit card or by a check. I will always use TurboTax in the whole future.

had entered almost all my information then when trying to enter 1099-NEC the software froze and wouldn't allow me to continue. After spending 30 minutes on the phone with tech support, they told me the only option was to clear the form and start over. After that it worked but VERY disappointed that I wasted several hours of carefully adding my information and had to start over because of your software clinch.

Turbo tax was great, it helped answer my questions and locate the information on tax documents. My only negative remark was that it is expensive and wish that I could have a discount or a free experience like I have in the past as I do not earn much. Furthermore, it never told me the full price of using turbo tax until after I added my credit card information and submitted payment. It just said *$129 excluding taxes and fees. I was only notified of how much taxes and fees were on my receipt after paying.

Making me pay 139 dollars just to file a schedule e for making ten dollars in sales is ridiculous. Especially considering al you do is port the document from my stocks app to your app. The only reason I used this again this year is because I was able to get my w2 from a previous job imported here. Will no longer used after this filing.

I have used Turbo Tax for consecutive years dating back to over one decade and they totally blew this one. They couldn't locate my banking information, some of my investment numbers directly from already registered financial institutions. It was a really bad experience. I'm positive I left money on the table. Very bad experience.

Super easy to use either on your own or you can use an expert to help you with your taxes. I have used Turbotax for many years through many different tax seasons from being young and having a first job, working throughout college, having a baby, being self-employed, selling a home, moving and so on. No matter what it has always been really easy to use and accurate. One year, I wasn't quite sure that my numbers were right so I went to a professional to check it and the numbers were correct down to the penny. I really enjoy using Turbotax yearly to do my taxes.

I had to review a bunch of details, that were not shown in initial process. I had to go back to vehicle for business info, but it was not on the original forms when I filled them out, and I looked for them and felt like they were missed, only to have them pop up and be awkward to deal with upon final review stuff

Up selling cost me additional time last year and this year. The uploads /imports are difficult to accomplish. I have been with this company for decades, but i will maintain my records better this year in order to easily shop for a much simpler format. No hard feeling just too expensive for the hassle....