straightforward! I like that my information is stored and secured for the next time around. It makes it fast and convenient to log in and easily update a couple of sections and done! I also like the new "snap" feature that allows me to take a quick shot of my forms and directly upload them to my Turbo Tax.

Some parts are OK and some are not. The entering of 1095-A data continues to be glitchy, but a bit better than last year. The software will ask the user to remove each zero in the form, one by one, whether or not zeroes were printed in the actual form. That part is a pain. However, many parts of Turbo filing are helpful and convenient. It is NOT FREE, contradictory to the TV Ads. If one is a repeat user, the free offer does not apply. Not very nice for repeat customers; sort of a disincentive to be a repeat Intuit customer. If one changes a phone number, prepare to go through a whole mess of bureaucracy in order to refresh the account data, update password, and/or regain access. As one is filling out forms online, there are dozens of pop-up ads for premium upgrades, also very annoying.

I’ve used turbo tax for several years. It’s always been easy but it has become more streamlined in preparing my taxes. Very user friendly and extremely easy to amend as well. A very big help during tax time and takes a lot of worry and pressure off of filing.

Its an ok tax service. I was torn between three and four stars.They do make things you don't understand easier by the optional information pop up tabs. And I way went past the time up at the top of the screen and it it did not kick me out as some services do. But... Fees add up fast.. And unless you expect a decent return, imo kinda pricey if you need a live agent to file for you. All in all I must give them four stars. Most of the fees were optional, And they do make it possible to file with little to no knowledge in tax filing even if kinda pricey.

My original return was rejected because I needed the IP PIN # on it; I had the # and could not locate where to input the information. I was informed over and over go to MY INFORMAITON to update. I was unable to locate the area to put the IP PIN #. I finally upgraded by return and low and behold I had the place to enter the IP PIN #. Amazing how more money and I could enter the IP PIN #'s $59.00 more and I could finish my return after 2 hours of trying. That SUCKS

The program walks you through each step in a very easy to follow process until it comes to a number of very annoying and potentially compromising questions about whether you want to share your information with INTUIT (hard to opt out but you can), defaults to save your credit card, bank, and ID information (you can opt out but you have to pay attention or it defaults to yes), and even providing Drivers License numbers that really isn't needed but you don't figure this out until you have already entered it. In this day when the entire planet is worried that the internet is collecting and storing our personal info that could be compromised easily, I would like to see TurboTax become a better partner with their customers and not play this horrible game of data mining.

Generally very easy. I like Q&A format. Mostly explanations are helpful, but I had to google one question that I had, because the explanation was not in the program. Oddly, the answer came from Turbo Tax's web site, but it wasn't in the app. I had two very similar 1099-R forms for IRA distributions. Turbo Tax provided no easy way to say that they were not the same, and kept asking me over and over to delete one of them. I could easily have told them that I have reviewed them and I attest that they are in fact different, so Turbo Tax could accept that and move on. Or, if I could have provided the two account numbers so that Turvo Tax could see that they are different distributions.

I found the 1099 upload via photo method fraught with errors. Turbo Tax filled in numbers where there weren't any on the actual form. Also it created mismatches between the state of the payer and the zip code. We could only later edit the zip code but not the state. If you are going to run error checking, allow the customer to edit ALL of the fields in the 1099 payer document, not just the zip code.

EASY TO USE, ALTHOUGH I RECOMMENED PUTTING BACK IN SHOWING THE TAX RETURN AS YOU GO ALONG FILLING OUT THE INFORMATION, THIS WAY AT LEAST YOU HAVE AN IDEA AS YOUR COMPLETING YOUR RETURN OF HOW MUCH YOU WILL BE RECEIVING. OTHER THAN THAT 1 MINOR THING, IT'S GREAT OVERALL ESPECIALLY THE FORMAT OF GOING BACK AND FORTH QUICKLY OR JUMPING TO CERTAIN AREAS YOU WANT TO RE-CHECK OR CHANGE.

The program is difficult to navigate if you need to get back to a previously completed section. The questionnaire format is friendly, but doesn't allow one to see the big picture of what you are doing. The price for the program is too expensive. There are many free tax programs out there now to choose from. How about a discount each year you use the program - reward your loyal customers? A live CPA would cost about the same as using the program AND it would save me about 12 hours of work. The program estimated that it should take me 1 hour and 35 minutes to complete. Wishful thinking. As stated above, it took over 12 hours this year! It usually takes about 8. More complications in filing as we get older are not the fault of the program.