I have been using TurboTax for 10 years now. I think it is crazy that i have to pay $200 to file my taxes with all the basic stuff. You have to pay $40 just to allow them to take money out of your refund to file... like, what?!? Not sure if I'll continue using them next year.

Turbo Tax continues to be the best reliable user-friendly tax software I've ever used. The Platform makes filing simple, clear, and stress-free, even when dealing with complex situations, I love how its walks you through every step, double checks for accuracy, and ensures you get maximum refund you qualify for

I found TurboTax to be an excellent tool for filing taxes. The interface is clean, intuitive, and very user-friendly, making the entire process straightforward even for someone without deep tax knowledge. The step‑by‑step guidance ensures that nothing is overlooked, and the prompts are clear and easy to follow.

There were a few times when I was unable to correct wrong answers to questions. When asked if any of the 1099-B form included collectibles, I answered NO only to discover that the Gold Shares I purchased were listed as Collectibles by my Financial Services Firm. There was no way to change that answer. I reached out to product support and they informed me that I had to delete that 1099-B and reimport it and change my answer. Product support did a great job on the phone. Also, the Senior Tax Credit is not discussed or identified during the tax preparation process. I was able to learn that I did receive the correct deduction when I finally reviewed the actual tax documents. This is a big topic for Seniors and the product would be better if the Senior Tax Deduction would be calculated and made visible during the review of the data.

Was a little intimidated at first but Turbo Tax made the process very easy. I love how thorough it is and it checks every thing to make sure you don't miss anything. I'm also glad it's compatible with my computer system and that they have an option for you to request extra support if you need it.

I did enjoy the part that if I have a question about something there is a pop up that'll explain something more in depth! There were moments I wasn't too confident but I just did a little more research to make sure that I was entering everything correctly. I did like how it would tell me the type of forms that I did need in order to fill things out.

I love the ease of having my last year taxes already loaded in the system when I come to do my new taxes. The only drawback I have had this year is I was charged an extra fee for efiling. You already charged me close to $200 for preparing and submitting my taxes, to then get charged an extra fee to actually efile them was ridiculous. Stop taking more money on the back end! Be honest up-front about ALL the fees so that we can see how much everything will cost including efiling!

TurboTax should seriously consider returning to its roots. It’s not only just become “another tax service”, but the constant prompts to try and upsell the service, is ridiculous and gets to be infuriating after about the 5th time being asked to upgrade to “Maxx”. Filing taxes is stressful enough without having TurboTax acting like that pest of a salesman that won’t take NO for an answer! This will, without a doubt, be the year I call it quits and file for divorce from the nagging, greedy, pushy Mrs. TurboTax. But don’t worry, I’m sure you’ll get your alimony aka fees for direct deposit/taking fees from my refund/secretly upgrading me to a service I 100% DON’T need! If 1/2 star ratings were possible, that’s what I’d give them.

Every year I use TurboTax there seems to be additional fees and attempts to get you to pay additional amounts for no reason whatsoever. Might be my last year using TurboTax. It's quick and convenient, but with each passing year I feel increasingly hustled and I hate feeling hustled.

Great As a customer, TurboTax makes filing taxes much less overwhelming. The step-by-step questions are easy to understand, and the platform guides you through each section without making you feel rushed or confused. I appreciated how the system explains tax terms and checks for errors before filing, which gave me confidence that my return was accurate. Experience