This is the first time I have used Turbo Tax and in general it was easy to maneuver through. I had to put in new rental property and a K-1 partnership and the question and answer boxes were helpful. I had to pay federal taxes and will make quarterly payments next year as I did not do that this year. I had a state tax refund. Thank you turbo tax. You saved me a CPA fee with similar outcome this tax season as last year.

It's always easy to follow the entry aspects, but there are certain terms that I really don't understand that likely don't even apply to me. However, this year, it seemed to had to reload quite a few documents which should have automatically been there.

It’s too complicated to select the right version to file taxes. I spent the better part of my year building my business, but didn’t have income for the year. I just paid $139 to get back $0. There was a better way to do it. Tricking customers on Tax Day is disgusting — if you’re not, you definitely give that impression. Now I feel you made your money, but it’s the last you’ll see from me — I’ve used Turbo Tax for years (except 2023 when I did not file at all). I will not use Turbo Tax or Intuit. You’ve been around too long and have too much competition for you to not understand your customer’s experience. I used to love Turbo Tax because it was reasonably priced and offered simplicity. There are better prices elsewhere that offer simplicity — there’s no reason to stay with Turbo Tax. Fix the customer experience or you’re going to find yourself spending way more to reclaim the customers you lose.

This tool made it SUPER easy to do my taxes on my own plus it saved me a lot of money! It took me like one hour and 45 minutes to complete and submit but it would have been faster if I had everything more organized on my part. Will e-file from here on out!

MEH. I selected to file on my own using turbo tax's free option, every chance I opted not to use the premium, after two hours of being on their website entering the same information multiple times I was locked into cutting them $276 from my refund or starting over from scratch. At that point I was ready to just get this off my plate and bit the bullet paying them to avoid having to go through the process all over again in hopes I wouldn't be financially violated or have to go pay a tax professional. This year felt like a real scam, will likely consider using a tax professional next year

I have tried tax filing with multiple agents and companies in the past, but I have never liked anything more that Turbotax. It is so user friendly and easy to navigate. You have multiple options or packages to pick from based on how you want to file your taxes.

Turbo Tax seems to get harder to use each year, although it is still the easiest to use tax filing app at least for me. Too much time is spent on filtering through all the sales and marketing products. The price to file a very simple return only taking the standard deduction seems a bit expensive. On the plus side, it beats going using a Tax CPA to do what one can do with Turbo Tax and it took me just over an hour to complete this year's tax return.

Generally pleased with Turbo Tax - I made a mistake in data entry - and it took awhile to figure out my mistake; but the program kept after me for corrections. Overall a great system - but it was a little cumbersome to make the correction. I strongly recommend the product.

I did not engage with a live agent, I always do the taxes myself. But it would be easier to not have to add the zeros on the 1095 A document again during the review process since we have already listed them when entering the information the first time. Then it would be good if the previous year numbers for the depreciation for the vehicle automatically is autofilled. It is not easy to put your hands on the information at the time you are completing the document. Overall, the app is getting better.

Easy and educational. I have grown up using Turbo Tax. With every complication my life endures, Turbo Tax makes filing easy and every situation easy. It grows with me and I am confident that no matter what tax situations occur, I will be able to file myself using this program.