Like the fact that it's easier than filing through the MD state comptroller this year. They're new 2024 efile system is not as easy to use. When it does not instruct you on what info is needed, from what file. Had no choice but to come back and have Turbo Tax do it so I know it was done.

In years past we've found TurboTax a relatively easy and smooth process. This year, though, TurboTax took us on a path (both of us watching each step) that double entered a bank's interest income which would have reduced our refund if we hadn't noticed it. Strangely, TT recognized one of the banking institutions but then did not offer it as a selection, so we had to enter it manually. Seeing it was much easier than importing the data, we did the same on the other institution for which we almost double-paid tax. TurboTax didn't even question that two interest incomes were identical in the institution and amount. Then, at the very end, we were guided through a process in which we paid for the TurboTax service (as usual) and ended on a page that made us believe that our tax returns had been filed. But when we tried to find the missing step to allow us to print a copy of the returns, we discovered they had not yet been filed. If we had left it when we thought we were done, we would could have double paid interest earned taxes and would have not yet actually filed! Maybe this should have been a one-star review considering the seriousness of these issues but it did save us a lot of time. It is also exceedingly tiresome to get upsell requests so many times.

Easy to use software and good prompts for additional tax breaks but no longer shows estimated return at top of screen like previous years. Would have given 5 stars if TurboTax had not removed that feature and buried the return amount in the tools section.

I'm not sure who was in charge of the layout this year, but it did not create a great user experience—in fact, it was the most frustrated I've ever been while doing my taxes. In the past, I could select different parts of the process on the left side of the screen at any time to make changes. This year, I would have to either close the window and log back in, or frustratingly fiddle around the options until I was able to successfully navigate my way through the unnecessary labyrinth of this year's program. And here's the worst part of it all: I never saw how much I owed on the State tax—anywhere. I looked all over the site and attempted to use the lookup tool, but to no avail. I had to guess based on the amount of my total federal return, minus the amount I owe to Turbo Tax for their "services," and then calculate the difference of the end amount it showed for my return. If I have to do the math myself, what do I need turbo tax for? I've been using this service for years, so this is a HUGE disappointment. Friends and family have told me for years to use other tax services and I've told them I was happy with Turbo Tax, but you've easily made my decision to move on after this. Please, just do better for your clients next year.

Turbo Tax is great, though this year it seemed a little clunky. Somethings that I had completed showed not completed, but in the final review everything was OK. In any case it is a great tool and I have used it every year for over a decade and will continue to.

Overall, yes, it does simplify doing taxes compared to doing them by hand like in the old days. However, not sure how it came up with the numbers for my Estimated Federal taxes for next year. Should be simple ((taxes owed - taxes withheld)/4). Also, why can't I see my Estimated State Tax Payments from previous year in the STATE portion?? A few other little things could be done better ....

The experience is getting worse every year. You start out to pay one price and then they tell you that you cannot complete your return unless you upgrade for $119 more dollars. I believe it would have been better if, I just go to a company and file in person.

I recently used TurboTax to file my personal income tax for 2024, and I must say, it was an incredibly smooth and efficient experience. Here are some standout features that made the process a breeze: Import Tax Return from Last Year: TurboTax allowed me to easily import my previous year's tax return, saving me a lot of time and ensuring accuracy in my current filing. W-2 Import Options: I could either import my W-2 directly from the database or simply upload a PDF or photocopy of my W-2 forms. This flexibility was very convenient. Interactive Questions: The software guided me through the filing process with interactive questions, making sure I didn't miss any important details. Informative Q&A: TurboTax's Q&A feature was extremely helpful. I could search for answers and link to necessary forms or resources as needed, which provided great peace of mind. Accurate and Maximum Returns: TurboTax ensured that my tax return was accurate and maximized my refunds. It searched for all applicable deductions and credits, ensuring I got the best possible outcome. Overall, TurboTax 2024 is a fantastic tool for anyone looking to file their personal income tax efficiently and accurately. I highly recommend it!

TurboTax can be very helpful leading someone through all the potential questions that may lead them towards larger refund numbers. However, sometimes it is frustrating trying to find the place where you can just fill in the boxes from the forms you've received. I wish there were a menu item or some such possibility where you could just select the form number and type in the numbers as they're shown. This would be especially useful for things like the 1098T that you currently have to force your way into in order to just put in the numbers. I would love to go through the process the other way round... Put in the info from my forms and then answer the questions to look for other situations.

They required me to purchase an additional $89 package to file and did not mention it until one of the last steps because I had about 100 dollars in dividend payments and an $81 carryover from capital losses last year. They also shove their products in your face multiple times even if you click "no" on them each time