Charge way too much. $200+ is crazy. Next year I will be finding an alternative... This is ridiculous Yes, helpful but for that price, I can find somewhere else. This is all bc of capital losses that were from a year or two ago that I cant seem to just get out of the way. That means next year you will try to do the same. Im going to lose the same amount to you as I did on the loss. so, 20k in the hole... real helpful

Unexpected problems with filling in DIV info. System did not provide the forms from prior year, so the info was re-entered. Then, those forms came up later, shown as blank, and had to be deleted. Not sure why this was an issue because have never had this happen before.

TurboTax projected 92 minutes to complete my taxes. It took 93. That's pretty impressive, and more importantly, that's a really quick time for all we have to report. We keep good records which helps, but the import feature from printed documents and data transfers makes filing a breeze. :-)

My husband and I have a pretty simple tax return. One income, regular W-2 forms. A few investment things but nothing crazy. Every year I have to paper file instead of e-file because of the health insurance marketplace forms. It doesn't like that there are zeros on that form and it is so frustrating that I get all the way through the process and find out that I can't e-file because of that one form and it will not accept the form with zeros in it. This system seriously needs to get fixed.

I didn't like the pressure to upgrade to a larger amount for protection. I didn't think the instructions for my PID were not clear which caused me to have to resubmit also, I was almost forced to review. I'm really thinking of another tax service next year. $ 156. for a return is a ridiculous amount

5 Star Product and Service!! Wish I would have used this my entire life instead of only the last two years. Follow the prompts and take your time and it all comes together a smooth and painless and taxes go. Additionally, in the middle of my work, I received a no-charge courtesy call from a tax expert to give me a confidence boost! Thank you again!! Gene answered a key question I had about a house I sold in 2024. Thanks TurboTax. Lifelong customer here!

I love Turbo Tax and have been using it for years. However, this is the first year I was disappointed that I wasn't able to file my taxes due to form 8283 not being updated. The part that was irritating is that Turbo Tax had taken my money before notifying me of this delay. I could have filed by paper or through another tax system or continued with Turbo Tax, but wasn't given the option to make that decision. Not cool.

Downloading was a nightmare. We spent 3.5 hours on thew phone with one of your agents to accomplish it. Also, without the CD, this year my previous info was not picked up by your program so I had to reenter a lot of stuff. I've used Turbo tax for years and this was the worst year ever

there was an issue with submitting my state tax return. there was an error message but no indication where to find the problem. i called customer service and spoke to Kayla who, not initially finding the problem, called me back later and was able to resolve the issue. thank you Kayla

I have used TurboTax for many years and appreciate the guided service to help with all aspects of filing taxes. I am a very organized person and like all the "boxes'' to "match", which TurboTax does perfectly. Will continue to be loyal to your business and service.