I preferred using the CD version on previous years. They provided me with examples and comparisons from my previous year return. Since this was my first online effort. That did not happen. Hopefully, it will happen next year. I also did NOT like the fact that the online version kept offering/recommending upgrades and their associated costs.

Extremely easy to navigate through the process of tax filing. And once you begin Turbo Tax guides you step by step to make sure information is entered accurately. Turbo Tax also identifies the best options for lowing tax liability and refund maximum.

IM GOINIG ALL CAPS FOR A REASON! FOR 4 YEARS NOW IVE BEEN CONFIDENTLY ABLE TO GET MY MAX REFUND ALL ON MY OWN. SOMETHING THAT IS VERY DAUNTING AND STRESSFUL, TURBOTAX MAKES IT A BREEZE! I ALMOST FEEL AS IF THEY SOMEHOW GET ME MORE MONEY THAN I THOUGHT I WOULD GET IN THE FIRST PLACE! W FOR TURBOTAX. W FOR THE APP. W FOR THE ENTIRE STAFF. SIMPLE!

I have used Turbo Tax for at least ten years and I will keep coming back in future years. I switched from another well known online tax service when I did taxes side by side and Turbo found more (legit!) deductions/credits for me. TT prepopulates the previous years' data and best of all, my many forms all auto-imported in without any issues or manual entry! I still double check though LOL I appreciate the easy to use format, especially the left hand navigation pane so I can jump around to sections. The only negative was I had to delete my original form that I started because I had not realized I selected a higher level of service than what was needed. I was not able to downgrade services. But as everything re-populated with the lower service, it's all good. I trust Turbo Tax and will continue to use them.

Honestly it was a littler harder than I expected it would be. There were fees that popped up that surprised us and you were stuck in the middle of completing something and then to continue you had to agree to the fees. In the end it seemed to push you toward accepting a fast return for yet another hidden fee. In the small business area I felt completing a schedule C on my own on the IRS website would've been easier...it was not that accurate through the software and was far more confusing than the IRS form.

Helping through all my taxes was great however it is quite shady how bad they push you and confuse you into paying for a level of service you dont need. Between nesting the service youre looking for in one area or only showing you the higher services, it is quite blatant what they are doing. Make this simpler and stop trying to swindle people of their money that has already been robbed by the government.

Turbo Tax always makes it easy and simple to file taxes, even in complicated situations. I've been using Turbo Tax for over a decade and they've never failed me yet. I rely on Turbo Tax to get my taxes done correctly the first time. My husband once tried to use a competitor and we were sorely disappointed, so no more shopping around! Intuit and Turbo Tax are where it's at!

I can't tell you how easy it is to prepare your taxes. It's truly informative step by step. and if you know what you are doing and where to place the required information you can skip the questions and enter it yourself. the software is easy to navigate and simple. I have been filing with turbotax for years now. love it.

Turbo Tax is very helpful but the point of it, is to save yourself money. At the end of it charging me 90 for a federal and then however much for state and THEN a 'processing fee' of $40.00 that is absurd. It's electronic, it doens't require that much 'processing' by anyone. If I was using a person to help me, that's more 'processing' which is why you charge for that service. I didn't use it, so you need to rethink your fees.

Great product and service to file your taxes with! Some of the questions this year we're complicated more than they should have been, and a lot of the things did not apply to me and my wife. All in all, great service and will keep using going forward.