I was upset at the fact that TurboTax advertises one cost to do your taxes, then twice while completing my return Turbotax said that the forms I needed were going to be an additional cost. This was never made clear up front, and seems like the old 'Bait and Switch' tactic to entice people to join for one cost, then raise costs based on what forms you will need to complete the return. Be truthful up front!

"Excellent" "I was impressed by how easy it was to use this app to file my taxes. The interface is intuitive and guides the user through each step of the process. The app helped me identify deductions and credits that I wasn't aware I qualified for. The document and information upload process was quick and seamless. The app also provided a detailed review of my return before submitting it, giving me peace of mind that everything was correct. Customer support was also excellent. They responded promptly to my questions and helped me resolve a minor issue I encountered. Overall, I'm extremely satisfied with this app and would recommend it to anyone looking for a hassle-free tax filing experience." Puntos destacados: - Easy to use - Intuitive interface - Excellent customer support - Quick and seamless document upload process - Detailed review of return before submission

Been using the service for years. I am always impressed with how simple and straight forward they make the process. If you need assistance or have questions there is a quick article or blurb that clears up any confusion. And if you need more help the advisors are super friendly and very helpful. The one thing I wish to see in the future, which might have nothing to do with TurboTax and is more the state of cryptocurrency reporting... I would like to upload my css files and not have hundreds or errors.

Preparing my taxes with Turbo Tax was mostly good. Preparing my taxes actually got difficult toward the end of the process because I had a lot of difficulty solely filing my federal taxes because I can do my State online through the State for free in a much shorter period of time than it takes to complete my federal taxes. In addition, I can write off more items through my State taxes compared to my federal taxes. The software is set up to divert you into paying for filing both federal and state taxes, despite that I did not go through the complete process of going through my State tax form, adding key missing information, and verifying the form was filled in correctly. It was more difficult than I anticipated to only file and pay for the filing of my federal taxes. It probably took me a 1/2 hour over two nights to resolve the issue.

took about 4hours to get everything entered, double checked and verify return. hiccup in the nyc long term care expenses, says if entered in federal not needed. but filed for standard deductions and state not reflect the it201att long term care credit. So had to go back and enter expense in nys and remove from medical expenses in federal. Software should be smart enough to know expenses were entered in both state and federal steps.

I prepared the tax returns myself and it was very easy. I like the ability to import the data directly from the W-2 database as well as from my financial institutions. I do wish that when you add additional income and the refund drops, that the system would tell you - this is the reason your refund changed. In my case I added an additional 1099 and my refund dropped by over $2000 and my taxable income went up by nearly $6000. I realize there are various calculations going on but it would be nice to track changes like that.

Overall, it was very easy to use. I love how everything gets pulled from my 2023 tax return. One area that could be more easy apparent is how to import charitable contributions from ItsDeductible. I was able to figure it out, but it should have been much easier and clear from the get go.

It has worked well until these past two years. It hasn’t allowed me to e-file my state taxes because it says that there is an atypical situation on my state tax even though my tax situation has not changed in the past 4 years. It doesn’t clarify what the atypical situation is however. Very frustrating to have to print and mail my return in.

Hard to review 1099-B line items with many lots. WAY too many needs review check boxes for repetitive lines. It's gone down hill. Seems harder and less informative than in the past. NO I DON'T WANT MAX...STOP ASKING! State review (especially HI) was difficult to follow. I wasn't sure you credited payments I'd made and it was hard to check (see the actual form as opposed to your guide). I'm more likely to try a different program next year

Turbotax seems to get confused over some things it should find very easy. Such as being able to read and interpret a Fidelity tax form. Fidelity isn't exactly a fringe company, it is one of the biggest financial groups in the world, why does Turbotax need me to spend an hour helping it understand the forms that are digitally transmitted? Plus, Turbotax tries to sneak in a LOT of hidden fees, by trying to make them look required by law and official. All this for an automated tool that costs over $100 to use, every time you use it. Still, easier than the hassle of doing it myself.