Easy and streamline; followed a step by step process. My only complaint is I did not receive the option to apply my federal refund to my 2025 estimated taxes. I had the option to apply State but not Federal. Last year with Turbo Tax I had the option for both State and Fed.

The question and answer method that TurboTax uses is very helpful in most cases. It helps both to progress through the tax filing efficiently but also helps me to understand why certain forms are needed and others are not. The one downside I have found is that once the question and answer sequence is over, if I would like to go back and change an answer, I can't. I have to delete my progress in that section so that the sequence is reset at the beginning. This situation tends to develop at the times following a major job change, that requires me to learn a new way to file taxes. So in a situation when I am most likely to need to change my answers to questions, (because I am learning and need help) I can't. This is the only reason I give you 4 stars instead of 5.

I am having trouble getting my return submitted. I get an error 1 hour after I submit it. I go back into the tool to fix it and the tool says there is nothing to fix. I resubmit and the same thing keeps happening. The only recommendation is to print it and mail it in. I used Turbo Tax so I don't have to mail it in. This is very frustrating. Also, TurboTax plays the Nickle and Dime game. They say it is one price and then add additional cost through taxes. I was told $139 and then with no warning my credit card was hit for $146 because of sales tax. Then they want me to create a bank account for free, or pay a fee to have the money sent to my own back account. UGH> Finally, I had done everything for my return. TurboTax had all of my income data. Then I started down the path to enter Tuition for my kids. It took me several hours to track this information down and get it into the tool. When I had completed this step, TurboTax informed me I was not eligible because of my income level. The tool knew this before I started the Tuition process. It should have a step to tell you before you waste all of that time.

TurboTax is a great product. It's nice and easy to use, resources are available for questions and concerns, and it connects with banks to make life even easier! But I wish it were easier to know why I'm being charged the amount I am. They have the advertisements everywhere about filing free, and they constantly barrage you with up-sales, but without ever selecting an upgrade, I'm charged premium. You can see some of the features they give you in premium, but there's no way to deny or reject those. I don't need 24/7 access, I don't need live assistance. If I wanted that, I would select it and pay for it. So how do I decline premium? You can't. I had to do some deep digging to find out that it is because my tax situation requires a form that is not included in the base package. Why can't they make that easier to find out? Just show me in the itemized list that I had certain forms that required the premium package.

I guess the products themselves are fine. This year I had to upgrade to "fancier" services because of doordashing/independent contract work...again, FINE. But what I am miffed about is the $40 CASH GRAB to process the "pay the fees of your refund with your refund"!! If TurboTax can (and did) file me for free last year (because I didn't do independent work) and PROCESS them over to the feds and state, then they ABSOLUTELY CAN process my "fancy return" for free. It is simply a capitalistic cash grab GROSS TACTIC!!

We have been using Turbo Tax for more than 10 years and have never had a problem getting our refunds. We haven’t needed a tax expert to help us so far, but it’s wonderful having the option if needed. We haven’t gotten our parents, children and grandchildren using it over the years.

I generally love Turbo Tax and have used it for years but was SO UNHAPPY with not having the running refund until you do a federal review. I tried to do it before I was ready to finish but it was missing too much info for it to do the running refund. PLEASE GIVE THIS FEATURE BACK!

Loved the whole process until the end! I’m getting a refund but I’m being charged to have it direct deposited to my own account, but if it goes into an intuit account I wouldn’t?!? Not cool. I’ve used intuit for about 10 years, I think this year I look for a CPA. If I’m paying for the cost of the program and direct deposit I might as well just drop off my receipts to a CPA and not waste my time.

I did not want to file my Louisiana taxes, especially since i could have done it for free. I was forced to use the premium because of my 1099 so I had to pay the $99. Then I had to pay $39 for my state when i was getting $0 back from them. I then had to pay a $40 processing fee. So I went from paying nothing to $178. That is ridiculous. I should have the option of not filing state!!

Overall a nice and easy program. I do not like you trying to trick me into buying other services all the time. You need to check the "PRINT" function at the Review. It printed 30 pages - the first was Fed then State then a duplicate Fed. Why the waste of my paper and ink?