I used TurboTax for over a decade and the fees were pretty straightforward back then. I do not like that the returns get progressively more expensive at points where it's not worth it to start over on an actually free or flat fee quoted platform. However, it was an overall pleasant experience for my first time filing as an independent contractor. Yet, that's all the more reason why I would appreciate knowing the cost of doing business with TurboTax upfront.

It was quick and easy. I was expecting to take hours fulling all my information, this was quick and easy. I was also scared that I wasn't going to be able to be able to do it myself. Turbotax was helpful every step of the way and made sure that all my information was correct.

We've been using TurboTax for many years. Recently it's become far less user friendly. For example this year none of the names of our charities or more importantly our annuity and investment account companies were carried over from last year or other years past. Why? This caused a lot of extra, repetitve typing of names and addresses. For this we paid almost $200? We don't think we'll use TurboTax next year.

The program walks you through each step in a very easy to follow process until it comes to a number of very annoying and potentially compromising questions about whether you want to share your information with INTUIT (hard to opt out but you can), defaults to save your credit card, bank, and ID information (you can opt out but you have to pay attention or it defaults to yes), and even providing Drivers License numbers that really isn't needed but you don't figure this out until you have already entered it. In this day when the entire planet is worried that the internet is collecting and storing our personal info that could be compromised easily, I would like to see TurboTax become a better partner with their customers and not play this horrible game of data mining.

Every time I try to make a click selection it brings up a definition of the term. I have to carefully click on an edge around any lettering. From the start, I couldn't figure out how to buy a product. Inside my account it offered to bring up previous year but then asked for a download but I hadn't bought any. The system wouldn't let me see products to make a selection. Then somehow it started and said it would select at the end. It seemed blind like I didn't have an option for a cheaper version if I wanted it. Previous years I got over $600 from state. This year $10?? I have to say it seems quick once it starts. Particularly when it pulls over info from previous years. Don't like that the company seems to have this info tho. I will not do this again.

The software is very easy to use. I submitted my taxes but was missing the the 1095 form. Unfortunately the software was unable to see that I needed it. I did not have this form from the previous year. Once I got the rejection it was easy to fix and refile.

Once you sign up for the live version of the product, next year it tries to lock you in. If i cleared my return it gave me a button to be asisted/live and no other option. To get out of the live version you have to clear. And then find the product page on google for the version of the software you actually want. Evil anti consumer behavior. go figure the more expensive option is hard to remove

Once again very user friendly with plenty of support and great options. I have been using them for over 20 years now and I recommend this to anyone especially those who are just starting out in the workforce and has never filed before. That is how I got started.

This service is so fast and easy to use. I usually pay hundreds of dollars and have to wait weeks to see this accountant, which can get stressful. Doing it through TurboTax literally made it so easy and cut the cost significantly. I’ll definitely be doing this again.

Everything goes very well with Turbotax, they make filing easy and digestible for people who don't understand tax jargon. It just seems like prices have nearly doubled and find it crazy their lowest tier for tax help was 180 this year for basic assistance.