I have been using TurboTax to file taxes for as long as I can remember and have never had any issues. The app and website are both so easy to use and follow. Customer support is great with answering any questions or concerns you may have. My only complaint would be how much they try to push you to upgrade to the more expensive services. Would definitely recommend to others.

TurboTax has been awesome for me—I’ve been using it for a few years now, and it consistently makes the whole tax process simple and stress-free. The step-by-step guidance is easy to follow, it catches deductions and credits I might have missed, and it really feels like it optimizes my return every year. I appreciate how clear and efficient everything is, even when my tax situation changes, and I always finish feeling confident that my return was done right.

I have used other software that leaves me a bit confused and wondering if I have remembered to include everything but this year, with Turbo Tax I did not feel that way at all! I am super confident in my return and felt like all of my questions where answered fast.

Fast and super easy! Takes the guess work out of finding your deductions and expenses. As well as, tax breaks! 100% accurate on my end. Simple to use and file! Expert advice and services if needed. App is accurate and compatible with my iPhone, no crashing or freezing up. Amazing!

I have used turbo tax the last 2 years with great success. I really like it & will continue to use it. I was not able to pull in my 2024 Tax information when i first logged in. I also tried to upload my 2024 tax return with no success. I could not find my previous tax return on the website. Not a huge deal, as I had one saved.

Directions did not match reality. Links did not link. I had to hunt and peck for example - entering Estimated Tax Paid, Form 8606. Titles (Example Morgan Stanley) did not include account numbers. I have 8 accounts and it was difficult to judge which had been reviewed and which had not - imports also needed an identifier in the title. I mistakenly imported an account 2xs - what a mess that was. Also references in directions did not always get the reference or link correct. Fro example, If I knew how to get entry page for Estimated Tax payments I would not be asking - Directions start of "Navigate to Estimated tax...." I finally found it - with much frustration along the way. And SUBMIT button for this review is not working....'cause I didn't fill in a Nickname...then I didn't fill in a Nickname that met Nickname criteria when all I wanted to do was submit comments.

Turbo Tax was easy to use. I loved the many features that it allowed me to use. The accuracy and compatibility were easy to move around and handle. The support was outstanding, if had a question or needed help they were right there to assist me along the way.

Not sure if it is very accurate for my taxes. It helps me file, but it has issues when there is a mistake made. It asks to fix it and I fix the issue. It does not correct it accurately to read that it is corrected. Not sure why it does not fix the issue when I have fixed it.

The 2025 Turbo Tax program was the easiest to use to-date. Questions/prompts easily walked through the process. However, important to keep good records on your own. That makes the entire process easier. Have one place where you keep records and consider a spreadsheet to update as the year progresses.

TurboTax often presents questions and legal agreements without sufficient context, making it difficult to understand their purpose or impact. I repeatedly had to download long legal documents and seek external explanations (ChatGPT) just to make informed decisions, which slowed down what is supposed to be a streamlined process. Providing clear, plain-language summaries before forms and agreements — with links to full legal documentation — would greatly improve usability, efficiency, and trust.