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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 8,411-8,420 of 49,598 reviews
Feb 18, 2025
JP___
2 out of 5 stars review

After more than 10 years, I'm done with TT

It's been a nightmare to use TT this year. I'm not doing anything that I haven't done for years, but this year I'm encountering things that when I google the item (like the min 1 day for bus on 2555-t error) I find that people have been having the same issue for years, and TT has never fixed it. I also had to clear my entire return because it wouldn't correct the 2210 even after i went back and made sure all items were removed and chose a different option. Hours of my life wasted. I'm using the same computer from 1 of the two locations that I have used for a couple of years now, but this year the pages are slow to load, ti took probably 10 tries to get through the efile portion without it hanging up and telling me to try again, and any time I try to click on a 'more information' link, I keep getting the 'oops, something went wrong' response. in the end, I have no faith as to whether or not my return is even close to correct, and after at least 10 years of using TT, I will be looking for a different option next year. like most services in today's market, it has 'improved' itself to the dirt. I've been growing more and more dissatisfied with it for 2-3 years, but this year is the final straw.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 30, 2025
GiGi333888111
4 out of 5 stars review

Love Being Empowered to do my Own Taxes

I have been preparing my own taxes with Turbo Tax for a few years now - I find the process easy to follow even if you don't like doing taxes (like most of us). I would give 5 stars but I am feeling like I was charged for more than what I wanted or needed product-wise - I was trying to get rid of the Max option but couldn't figure out how right as I was ready to file. That does not feel good to me.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 23, 2025
nicks19
2 out of 5 stars review

Turbo Tax too expensive for simple tax form

Turbo Tax is too expensive for a simple tax form. My dad set up an investment account for me when I was 2. It only has a few thousand dollars in it, and only takes a few seconds to transfer into turbotax, but because I have the account I have to use premium. I'm a student whose federal tax refund was cut by more than half because of a simple transfer of information from my investment account. That money would sure go a long way toward books........if I had been able to keep it.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 17, 2025
Steezy111
1 out of 5 stars review

The free alternatives are much better.

Horrible experience. First time using this instead of FreeTaxUSA, as I thought the return would be free for this year. Not only was the return not free, because this wasn't a "simple" return, the software has so many bugs and issues which makes it difficult to file. Once I submitted, it said "Success", then throws an error afterwards, this happened multiple times. Would not recommend this software, the free alternatives work way better.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 22, 2025
Commander Dan
4 out of 5 stars review

I liked the previous version better.

I have used TurboTax for many years and still have TT programs on floppy disk from the early years. I was disappointed that the product is no longer being provided on CD as I like to own the software that I use. Also, I like to look at the worksheets used to make interim calculations and didn't see how to go to forms much less those worksheets.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 22, 2025
LilChocnSC
5 out of 5 stars review

Turbo Tax is Fantastic Software

I have been using your software for years to do my taxes and have yet to be disappointed. Your software is user friendly, fast, efficient, and allows me to file my taxes in a timely manner. it is very affordable and have lots of checks & balances in place to ensure your taxes are being filed accurately.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 14, 2025
Dawg2720
4 out of 5 stars review

Employee/employer specific

Ran into a wall with the self employed section. I work in Law Enforcement so for extra details, we get a 1099 from the individual or company that we are working for. I don't own a business, but it wanted to know if I paid employees, which I don't and the work I did was for only one week, not the full year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 1, 2025
alex9913
1 out of 5 stars review

ridiculous, complex, gets worse with each year

it required me to purchase premium though i did not need it for my tax. i had just losses when i sold ETFs and that cause me additional $50 expense on top of those losses! it's ridiculous. it tries to sell stuff i don't need, like that additional 69 "max", and makes it absolutely unobvious how to remove that from purchase. just money milking machine as the whole tax system.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 6, 2025
ShanelR25
1 out of 5 stars review

Integrity is the most important thing.

The continuous lies about pricing and change of price, added surprise prices at the end of filing is unacceptable. Integrity is the most important thing in the world. Paying $168 plus, for fixing all problems and doing all the work myself is beyond frustrating. I'm not sure if I'll file with you next year... it has gotten out of hand.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 12, 2025
JO2001
4 out of 5 stars review

Please display the Tax amount!

Overall, TurboTax is simple enough for the average person's taxes. My only suggestion for improvement (and gripe!) involves the payment process: PLEASE display the applicable sales tax BEFORE the final payment confirmation screen. It's confusing to see the price jump (e.g., by $13 on a $200 fee) at the last second, even though the tax is mandatory. Transparency here would be appreciated.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352