I usually pay a CPA but was doing hours of work just to answer a few questions for the CPA and pay $350 for her to file. I spent half of that and got a bigger return than we have received in years. The software walked me through filing and answered any questions I may have had along the way.

1099B form required me to click through each transation 2 times each - this took probably 20 min to do becuase of all of the transactions. Also you took $69 for Max benefits and then told me I had to disclose tons of personal info to your partner and if I didn't agree my $ was going to waste as I don't get the benefits. Horrible.

TurboTax makes things easy, however, it was confusing understanding my actual return. The federal tax seems to be what is presented more than the comprehensive total of federal and state but on occasion it presents the total of both. This did not give me confidence in my filing and I was not clear if I was receiving the full amount of my return or less. For ease of use, I give this 5 stars, but for confusion I take away 1 star.

I've used turbo tax for over ten years. I couldn't be more satisfied with this tax company. They are always there to help. I love how they double check your work for you. Audit for life always have someone from turbo tax by your side! They transfer your information automatically which is a time saver. I've turned all of my friends to turbo tax and will always refer them!

The app works fine. They push the upsell way too often during the process. They also charge entirely too much for something they’ve consistently lobbied to keep making US citizens do when it isn’t necessary. The IRS knows what you owe or what they owe you. Paying to effectively confirm you agree is a massive scam for most people. All the tax companies could be doing just fine dealing with businesses and the like but greed is gonna greed so here we are paying for an OK app to upsell us while we stress about dealing with the man for no good reason. Thanks for that intuit!

So many predatory, dishonest, and bad faith ways of trying to get people to upgrade services and pay fees. TurboTax's entire existence is scam. Stop lobbying congress to make Americans pay money to file their taxes. The United States is the only country in the world that has allowed greedy corporations like TurboTax to exist and prey upon it's own people. The money we pay to TurboTax goes to making sure we keep paying TurboTax. I sincerely hope TurboTax goes out of business and will celebrate the day it does.

I like using Turbo Tax. I have used it for years. I spoke to two turbo tax experts and they were both great to work with. I have to say i am not a great fan of the new format where you dont enter two married peoples info separately. I has always been easy but this year was a little confusing

I had a very bad experience this year with Turbo tax. They had a system problem and i had to call every day for 5 days because it let me sign and submit my taxes. I stayed on the line over a hour trying to get someone to help me submit them. Everyone kept taking me through the same steps when i kept asking for a transfer to someone with more experience. I finally got it through on day 6 of stress and hours on the phone

I've used this software ever since I started filing my taxes over 10 years ago. It's easy to work through and find what works best for my situation. I have general know-how with taxes but TurboTax fills in the gaps for credits or deductions I haven't thought about. The cost is easily the lowest with the amount of help and guidance you get. Highly recommend for simple W2 filings!

I'm putting all of the distributions from the Roth IRA as well as the marketplace information was very difficult to input and I spent hours trying to make sure that it was all input correctly so I would hope that y'all could look at that and do something about making that a bit easier and I don't know what y'all have done that you're documents don't automatically get inputted but that sucks!