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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 8,391-8,400 of 49,598 reviews
Feb 23, 2025
Dondrea
2 out of 5 stars review

The marketing add on services are a bit much,

its become a bit cumbersome to use your software and you keep pushing your marketing add-ons which is becoming way too old. I was asked at least 6 or 7 times throughout processing my return if I wanted to add on additional services like "MAX" and other stuff. stop pushing so hard for extra services,, it gets old after a while!!!!!!!!!!!!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 16, 2025
GpaKen3
3 out of 5 stars review

TurboTax not as good this year.

I've always used Deluxe format which included Schedule D only to be in the middle of my return to find out this year's Deluxe version didn't include said Schedule forcing me to upgrade at an added cost. Crummy. The download wasn't as easy as in past years. I should have had to only pay the difference between the deluxe and premium versions.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 21, 2025
FUIRKRER
1 out of 5 stars review

Unsatisfied

Your service overloads the customer with upcharges that are unnecessary for the majority of users. I have fairly simple tax returns yet this still cost a great deal of money to use your service. Your lobbying against to the US government to avoid simplicity in the tax filing process is an awful practice and intentionally costs tax payers unnecessary time and money.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 23, 2025
RW2828
4 out of 5 stars review

Good! Thorough!

I've used TurboTax for a while, keep coming back each year. The list of deductions that are available seem so comprehensive (even if I never need use to them, good have!). One thing that could be improved upon is the financial institution lookup. It seems like I'm entering 1099 information manually for at least 1 or 2 widely known institutions each year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 8, 2025
Smd turbo tax
1 out of 5 stars review

Turbo tax is robbing you

0/5 stars! Horrible experience compaired to previous years... avoid turbo tax at all costs from 2024 forward. I will be using a professional from now on. There's absolutely no point to pay $140 to file ON YOUR OWN! They force their more expensive "benefits" by hiding the delete buttons for turbo max or live assistance packages without completly deleting your files and restarting them.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 1, 2025
VeeRod
3 out of 5 stars review

Somewhat easy

Seemed buggy this year for some reason. Didn't incorporate saved bank institutions correctly and wasn't able to incorporate others as well so I had to scan in some documents manually. Made it a little confusing at some times so it took me longer to complete

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 27, 2025
Rob in Florida
5 out of 5 stars review

Turbo tax rocks!

Bruh it's easy, i enjoyed using TurboTax on Android along with TurboTax on my computer to help get my taxes done accurately and fast, TurboTax helps you make sure that your taxes are filed accurately and that you get every dollar you deserve! Thanks Turbo Tax for making tax filing easy! Yo thanks!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 11, 2025
IRSmagnet
2 out of 5 stars review

Use caution

Turbo tax is suppose to simplify the process and make it understandable for users. I cannot count on them to accurately advise what i am and not authorized. I was young and dumb and accepted what i thought was right and got audited. I paid for the max to make sure turbo tax would help me through it, they said nah. I still use them because its cheaper/free, but i do the responsible thing and double check what im authorized.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 29, 2025
Nunebea
3 out of 5 stars review

Simple Product

Software is very simple to use and follow. The prices seem way more expensive than others and especially since Free Tax USA allows you to file for free federal taxes and you only have to pay for state, I think prices should be lower at the start of the season and get more offerings for assistance whether than price hike when adding tax pro..

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 5, 2025
Not returning 2025
1 out of 5 stars review

No longer a happy customer

Normally has been well. I do not care for the fact that you do not update the IRS forms on time thus, holding up the filling process and you are quick to take payment. I will reevaluate using this next especially being a loyal customer for several years and I have to pay to file both state and federal filing. As a returning customer we should be able to federal or state at no fee. Other companies that do the same service do not charge their returning customers to file. If I hadn't of already paid you I would have used another service since Intuit is the delay in getting the forms in their system NOT THE IRS !

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352