The turbo tax web experience this year seemed much lower qulity than in previous years. Placement of the buttons to move to the next step was not intuitive. There were buttons off the screen or in the upper left to continue. Forward progress should be in the lower right consistently. Also, it felt even more aggressively upselling me then in past years

It was good and easy to use. Every year seems getting more and more complicated to complete taxes. The only thing I wish more understanding how to save the previous years taxes without ha ding to open the turbotax app. I have to use it for my job when I need to submit my taxes for previous years.

I’ve been filing with TurboTax myself since around 2010 and I have not had one bad experience yet. TurboTax makes it easy, understandable and affordable to walk you through each step of filing your own taxes. Thanks for the endless support and always helping me file my taxes yearly!

I love this program! I am 79 almost 80 and handle financials for my husband and myself. This program is easy to read and has explanations to help me understand difficult features. The accuracy is great and certainly compatible for seniors. The only caveat like everything else these days is the cost, but even that is not a bad comparative to others.

I have been using TurboTax for many years and I have never been disappointed with the ease and accuracy of the program. I always have peace of mind knowing that help is always available should, and when, I need it. Thank you TurboTax for making tax filing quick, easy, and efficient.

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Even though I clearly opted to do my taxes without extra assistance, I was repeatedly reasked the same questions over and over again. In addition, Turbo tax tried several times to get me to approve sending my information to other divisions of turbo tax for sales purposes. At one point there was actually a screen that had no obvious way to get out of it without consenting. This is not okay. I also had a very hard time finding estimated tax payment inputs even though they were on my tax return for last year and should have up automatically.

I really didn't like the product and plan to stop using the product next year. Having to pay $140 was really crazy. And the import features (e.g. import from Workday/Robinhood) did not really work. It kept asking me the same questions multiple times too.

Even though I filed with TurboTax last year, Turbotax did not have that option when finalizing the return. Very odd since they had all the numbers from last year's income on other pages. I also had some issues with Schedule C and vehicle expenses. I ended up zeroing out the mileage since they were not significant.

I have used TurboTax many years now to do my own taxes. Each year it gets better and better. I have learned so much about taxes and feel confident when using their service. The help tool is very useful. Interface is user-friendly. Features make it easy to file taxes and each year I am confident in the accuracy.