Y'all tricked me into paying $40 more instead of just using my credit card. When I noticed the $40 and tried to go back to change the payment method, you made it literally impossible to get back to the page where I selected the payment method. I gave up out of frustration. Total rip off.

Overall easy experience. If I was able to sit down and do the taxes all in one go i would not have had any issues but because i had to come in and out, the UX of resuming where you left off was lacking and should be a fix for future versions when using the APP. Found it quite discouraging.

Very disappointed with TurboTax, which I've used for years. The system simply doesn't handle inherited IRA's well. Needs more clarity on the difference between direct payments from Vanguard to the Feds and State with each "withdrawal" or whatever they're called, and more clarity on the inputs. This really needs fixing. I had to GUESS that I hadn't made estimated payments after it double-counted my payments! Do better, TurboTax. Thank you

Very easy to use for familiar and new users. I used turbo tax and it's experts for serval years now. I completed my first schedule C this year all thanks to turbo tax and it's easy to use, step by step software. I was able to navigate the whole process comfortable and confidently with the attention to detail built in the software and live agents on stand-by. Really a great experience.

Entry of RMD caused problems because software rounded down the cents and when it checked against RMD, it showed less than entered RMD. This caused the check to fail. In order to pass the check, I had to re-enter the RMD amount to show no cents. Do not have good view of data downloaded and multiple and joint accounts cause duplicate errors

its disappointing that you mention that turbo tax is free completely free but its actually a lie, if you wanna file with your taxes its an extra 40$ processing fee, if you want anything more then a standard deduction its a fee, if you wanna file your fed and your state together its another 39$ fee, its sad that you guys just continue to raise the price, this year will be my last year using your service

Not a good experience. It's not just grabbing the necessary boxes and numbers. You're making me do math too. Not to mention that while some form fields that are supposed to be left blank if they are empty, I was unable to leave blank. Taxes aren't something that I understand to begin with and TurboTax, the product that I purchase to supposedly make my life easier, did not make it any easier. I'm definitely trying a new service next year.

There was a continuing problem where Turbotax would not let me e-File due to an issue with a high deductible heath plan, a plan that neither my wife or myself had. Turbotax defaulted that I had to answer who had the plan, myself or my wife, before I was able to file. I went back through our HSA questions, a plan that we do have, multiple times before I found the box I had to unselect to have the capability to e-File.

I have used Turbo Tax Premium to file my Federal and State Tax Returns since 2007 and I would recommend Turbo Tax to anyone who needs to file taxes. Turbo Tax Premium's online presentation is clean and easy to read. The program is divided into sections for various parts of Federal and State Tax Returns with opportunities to get answers to questions and to rate Turbo Tax Premiums' responses. In addition, you can choose at any time to request access to Certified Tax Professionals for help with more difficult questions or to get guidance for more complex tax situations. Turbo Tax Premium stores copies of all of your tax returns and has ongoing programs and information available throughout the year to help you prepare for filing your taxes the following year. Filing taxes is challenging but I feel better knowing I can count on Turbo Tax Premium to help make the process easier.

Just successfully submitted my 2024 taxes through TurboTax, and I absolutely love it! The process was smooth, straightforward, and stress-free. The step-by-step guidance made everything easy to understand, and I felt confident in my filing. If you're looking for a hassle-free way to do your taxes, I highly recommend TurboTax!