I have a Windows 10 PC and so this year I had to do a web version of my usual Turbo Tax Deluxe. I appreciate that I did not have to go out and buy a new PC with Windows 11. Thanks for that adjustment to your tax program to help me do my 2025 taxes.

I thought I was using the Federal free version and the $39.00 State version when I got to the end I was charged $148.00. That is for somebody that is on ssa-1099 disability as the only income. Will you please credit my charge card for $148.00 - $39.00 = $109.00

I use TurboTax every year. It is so easy to understand. It has always been accurate and the compatibility with all of my devices is so helpful. I love how it calculates as you go so you can weigh your options. All of the support articles are always accurate and help move things along so smooth.

Turbo Tax wouldn't download because I didn't have Windows 11, and I DID have Windows 11. Since I only had one day free to do taxes, I spent 6 hours on this 2-hour job. I wanted to use last year's info, but oh, no! Not compatible. A good product has let me down.

Turbo Tax continues to be the best reliable user-friendly tax software I've ever used. The Platform makes filing simple, clear, and stress-free, even when dealing with complex situations, I love how its walks you through every step, double checks for accuracy, and ensures you get maximum refund you qualify for

TurboTax should seriously consider returning to its roots. It’s not only just become “another tax service”, but the constant prompts to try and upsell the service, is ridiculous and gets to be infuriating after about the 5th time being asked to upgrade to “Maxx”. Filing taxes is stressful enough without having TurboTax acting like that pest of a salesman that won’t take NO for an answer! This will, without a doubt, be the year I call it quits and file for divorce from the nagging, greedy, pushy Mrs. TurboTax. But don’t worry, I’m sure you’ll get your alimony aka fees for direct deposit/taking fees from my refund/secretly upgrading me to a service I 100% DON’T need! If 1/2 star ratings were possible, that’s what I’d give them.

Instead of presenting the user with the different tiers of TurboTax products, Intuit has chosen to show the highest tier with a big "Start for free" button. In order to select a different tier, the user has to see and click the small "See other TurboTax products" link buried in the info about the Expert Assist tier. The only way to get out of that tier is to "clear and start over." Really fantastic. For the fourth time, no I do not want MAX. You can ask me once, but that's it. Any more and it is annoying. I see the options to upgrade spread throughout the edges of the user interface. I do not need three pop-ups between steps asking me to upgrade to MAX. Intuit, try using this comment form sometime. It is awful as the page keeps moving your cursor to select and deselect various review topics based on the comment. What else can we expect from "AI" other than crap?

They tell you its free in the adds, but only for first time filers. They then say its only $99 for premium. but then it cost more to file state, then if you use a card there's a fee and so on. They nickle and dime you every step of the way instead of just being upfront about the cost.

I love the ease of having my last year taxes already loaded in the system when I come to do my new taxes. The only drawback I have had this year is I was charged an extra fee for efiling. You already charged me close to $200 for preparing and submitting my taxes, to then get charged an extra fee to actually efile them was ridiculous. Stop taking more money on the back end! Be honest up-front about ALL the fees so that we can see how much everything will cost including efiling!

Overall, it was a good experience. Unlike the desktop application, I didn't notice the estimated refund information until late in the progress. I don't know if it showed up earlier--if it did, I did not see it. I don't know if by doing this this year, I am now stuck with doing this online in the future as there was no data file to download. I'm surprised the app let me submit my return after telling me some information was not available. This is a very irritating review to write as it seems to autocorrect incorrectly as I go.