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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 781-790 of 49,617 reviews
Feb 15, 2026
SSSS1112
1 out of 5 stars review

The experience was bad

I really didn't like the product and plan to stop using the product next year. Having to pay $140 was really crazy. And the import features (e.g. import from Workday/Robinhood) did not really work. It kept asking me the same questions multiple times too.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 26, 2026
Ms JaciWil
5 out of 5 stars review

Turbo Tax is awesome!!!!

I lucked up and China called me. She was absolutely fantastic! Patient, kind, respectful and knowledgeable about taxes. I felt seen and heard, She was actively listening to me and stayed on the phone after your office had closed. Her support was greatly needed and received. What got on my nerves was the pettiness that Turbo insisted on wasting my time with like a nickname, and repeatedly being asked the exact same questions over and over. I only have one name and one nick name and that's Jackie. Of course someone else has that nick name but not on my tax form they do not!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 25, 2026
Hagan01
5 out of 5 stars review

Accurately Awesome!

Fast and super easy! Takes the guess work out of finding your deductions and expenses. As well as, tax breaks! 100% accurate on my end. Simple to use and file! Expert advice and services if needed. App is accurate and compatible with my iPhone, no crashing or freezing up. Amazing!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 14, 2026
bjg1313
5 out of 5 stars review

Excellent Service

I have used TurboTax many years now to do my own taxes. Each year it gets better and better. I have learned so much about taxes and feel confident when using their service. The help tool is very useful. Interface is user-friendly. Features make it easy to file taxes and each year I am confident in the accuracy.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 26, 2026
Beta1629
5 out of 5 stars review

Easy to use

TurboTax makes filing taxes fast and stress‑free. The step‑by‑step guidance is easy to follow, the software catches errors automatically, and it helps maximize refunds. Uploading documents saves time, and everything is clearly explained. Highly recommended for a smooth tax‑filing experience.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Feb 14, 2026
Tatham
2 out of 5 stars review

Turbo Tax online is confusing

Horrible experience. I filed using Turbo Tax last year and was successful. This online software told me I didn't file with Turbo Tax in 2024. Made me upgrade to "Premium" instead of "Deluxe" as you took off business expenses on "Deluxe". Then it didn't remind me of estimated taxes paid in 2025. Luckily I remembered just in time. Will be looking for new software next year if this is not improved.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 27, 2026
Hk1981
5 out of 5 stars review

Turbo Tax is the answer

Easy, fast and accurate, I don't have a complex tax situation like some people do. I've used an accountant in the past when there were confusing issues. Turbo Tax is just like that except no $250 fee. I get my returns e-filed and direct deposited and I have no worries about the results.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 28, 2026
Vegasdealer
2 out of 5 stars review

Turbo tax is too expensive for what they offer

Program is helpful and intuitive, little cumbersome in technical answers. Other answers not clear or in depthe enough. Ridiculous that Turbotax wants to charge you to efile, when the cost to use the software to prepare taxes is ridiculously high. 99 to use the software, the 40 more to file. Have to be smart enough to find the free file option.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 27, 2026
The Peach Group
5 out of 5 stars review

Very satisfied customer!

I was very nervous about this process, but it was much easier than I thought it would be. I appreciate how I was walked through the process and and all the questions. Every step of the way was explained and I was given an example of what a question meant if I didn't understand it. I'm overall pleased with this platform and will continue to use from here on out.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 24, 2026
Lace4base
5 out of 5 stars review

% years and still excellent service

I've been using TurboTax happily for the 5th year in a row now. My favorite feature is the accuracy checking that happens throughout the entire process, you you know with all the confidence that your good and have double, triple checked and don't need to worry. I Do-it-Myself premium and add the max benefits for a;; year round protection In case anything was missed or incorrect. Its reasonably priced for peace of mind!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.