I have filed with TurboTax since I got my first job in high school. The layout has always been easy to use and I have never had issues with filing my taxes with them. It is set up in a very easy to use way with multiple areas of free support through their helpful 'more information' buttons to help me understand the different tax breaks and questions. It is easy to upload documents or even take pictures to use those for documentation purposes. They have added more fees over the years, however, I do think they are still the easiest to use and cheapest for filing taxes (they are cheaper than going to a tax filing business). The only thing I would say I dislike is the regular pop ups asking me to upgrade. Once in the beginning is okay, but not multiple times throughout in a way that, if not paying attention, you may accidently click.

I have been using turbotax for years, at the Premier level. I like that it imports my data from the previous year, and leads me through in a logical step by step process. I just gather my documents and work my way through it in an hour or so, then efile both fed and state. I've never had any problems or issues.

TurboTax makes filing taxes fast and stress‑free. The step‑by‑step guidance is easy to follow, the software catches errors automatically, and it helps maximize refunds. Uploading documents saves time, and everything is clearly explained. Highly recommended for a smooth tax‑filing experience.

I was having some difficulties and needed clarification on write offs and income information. The person who called me was awesome, positive, interactive and was able to explain the process and offer suggestions to get the information I needed to successfully file my returns. I really appreciate the assistance,

Generally, TurboTax is a well-organized and easy-to-use system. Several weaknesses: (1) If you upload documents to TurboTax, it will sometimes ask you for the same document twice and double up on the numbers. (2) If you have used TurboTax for the prior tax year, TurboTax does not do a reasonableness check of this year versus the prior year, so if you leave an item out it will not alert you that it was present in the prior year.

I have been using Turbo Tax for over 20 years now and have never had an issue of any kind. Super fast and efficient, makes filing my taxes so fast and easy. I recommend Turbo Tax if you're looking for a painless yet accurate way to file your taxes!!

Program is helpful and intuitive, little cumbersome in technical answers. Other answers not clear or in depthe enough. Ridiculous that Turbotax wants to charge you to efile, when the cost to use the software to prepare taxes is ridiculously high. 99 to use the software, the 40 more to file. Have to be smart enough to find the free file option.

Very convenient but the nickel and diming on every single thing is awful. You see the money you are getting back but then it all just dwindles away as all the fees add up to just to do your taxes. We can't win even if we try. Might start learning to do them on paper myself and mailing them in. Its not difficult, but this app basically steals your money and hides behind all the nice convenience features, You are theives Turbo Tax!!!

TurboTax is amazing. I been using them for 4 years now. Their platform is so easy to use. Very self explanitory. & great features lik importing documents so you dont have to type every single thing. And if you get a little confused on what they are asking or dont understand something and you get stuck their support system always clarifies everything & I able to continue with 0 problems. very accurate, fast & easy to use highly reccommend.

Process was good. I like that I could enter my forms manually instead of linking to the other places and trying to figure out their passwords as I normally use the face ID. I gave 4 starts because it was keep pushing me to the more expensive option that I don't need and don't provide the free option with the standard deduction return.