TurboTax has been awesome for me—I’ve been using it for a few years now, and it consistently makes the whole tax process simple and stress-free. The step-by-step guidance is easy to follow, it catches deductions and credits I might have missed, and it really feels like it optimizes my return every year. I appreciate how clear and efficient everything is, even when my tax situation changes, and I always finish feeling confident that my return was done right.

I HAVE FILED WITH TURBO TAX FOR YEARS AND BEEN COMPLETELY SATISFIED WITH YOU. THIS YEAR WAS DIFFERENT. I DOWNLOADED IT AND IT SAID COULDN'T NEEDED WINDOWS 11. YOU SWITCHED ME ONLINE. VERY HARD TO GET BACK INTO. BIGGEST PROBLEM WHEN I COPIED EXACTLY MY AGI FROM 2024 FORM IT SAME INCORRECT. SO I FINALLY WAS SO DISGUSTED I PRINTED IT OUT AND NOW MAILING IT. COST OF MONEY WHEN I COULD OF DOWNLOADED THE FORMS FOR FREE. WILL I USE YOU AGAIN RIGHT NOW I SAY NO

I have used Turbo Tax for many years now & it has always worked well, but this year, nott so much. everything worked well , until I got ready to efile, I have tried 4 times to efile & I get a message that I not allowed to efile, but it doesn't show what is wrong, I hate to have to file by mail, but it looks like I have no other option this year

I faced a huge issue before submitting Federal and State tax forms. I decided to update my home address in my personal info tab right before all forms were being prepared ad such updates, the whole process was messed up. My wife removed from the process and showed me more that $10K owe of federal taxes which brought me in a slight shock. I called support, and fortunately, I got someone who helped me resolve this situation as I was about to request a refund

It showed me that I hadn't filed with TurboTax last year. I have filed with TurboTax for a number of years. I had to say I filed with a different platform last year to get past the message. The other options were also incorrect. Your AI did not help. It was very frustrating.

The items relative to RMD's for the various IRA accounts were confusing. The information I receive IRA manager is a total RMD for all accounts. TurboTax requires info about RMD for each account. This is confusing. Otherwise, Turbo Tax makes filing taxes a breeze! I use it every year.

I did not like that the online version does not allow you to review an actual return form as you go along as is true with the Desktop version that has the return icon to refer to. Also, I was surprised that the Premium version was not able to deal with the situation of two Forms 1098 because of the sale and purchase of houses within the same year. Because the mortgage balances of the two forms exceeded $750,000, the system just limits the deduction, which is incorrect. I really liked uploading the pdf information returns.

Using the online Turbo Tax provided an accurate way to submit your taxes. It was relatively easy to navigate the various sections and paired accurately with the various 1099 forms. The features of each section were easy to navigate. Various means of support through chats or other Turbo Tax features were provided.

I've been using TurboTax for several years now and it generally indicates which pieces you need to interact with to complete your return. Turns out that even though I have self employment income, and it knows how much, it didn't properly indicate I needed to pay an extra tax in my area for self employment income and now I'm going to have to pay a penalty. Additionally, while typing this review, its AI feature, or auto completion, or something keeps changing what I type and eating the letters. This is ridiculous. I'm suddenly very concerned about the quality of my tax returns if you can't properly direct me through the process or let me type in an text box. Use another product.

I've been using turbo tax for about 10 years and this year was the most difficult by far. I was receiving error messages for things I wasn't even trying to use. When I went to file, I got an error message basically saying I couldn't get a traditional check... I NEVER REQUESTED A TRADITIONAL CHECK. The AI Chatbot was entirely useless, even when it tried to connect me to an "expert." This will probably be my last year filing with turbotax.