Very good service in general, but I do not appreciate the two standard options for payment being opening an account with you or paying you even more money for a rapid deposit I and most other people don't need. A standard, free direct deposit to my bank account should be the default option, yet for you it isn't even presented as one.

Was fairly straight forward until trying to e-filing. The state return detected issues with RITA form 37 (Ohio) which isn't filed anyways. This was very frustrating as you can't just find the form and edit it, and the review was impossible to navigate. I just had to put in various things until it would efile taking me an extra hour or two to fix. VERY VERY FRUSTRATING

This is a great way to file taxes quick and efficient in the comfort of your own home. With a small fee they help you file and check for errors with professional assistance . I won’t worry if I input something wrong because I paid a small fee to ensure everything is checked for errors prior to filing . This service also saves your previous years taxes where it’s all in one spot to file. I haven’t used any other tax service in the last 5 years .

i loved how the software provides interactive notes to help understand the terms and forms needed when filing. I've used TurboTax every year since I needed to worry about taxes and it has always been accurate and provided me the best possible tax return. Thank you, TurboTax, for your great support in helping me file every year.

Software works well. But… they are devious and subversive about their add-on “extra” services. Example: when choosing payment options for filing, you will incur an extra $30 fee unless you pay with credit card. There are 3 other examples that use the same “oh by the way…” you owe more money because that is a premium service. Very disingenuous way to do business.

You want the most polished, easiest-to-understand interface and don't mind paying a premium for convenience. It is also excellent if you have a moderately complex situation (like owning a home or having a baby) but don't want to hire a human accountant.

Only one item was in question. 1099-R addition form. Military Retirement 1099-R should be more clearly stated for a selection of 1099-R. All tax saving questions asked and was easily and accurately reviewed. Requested call support for my 1099-R issue and the call back contact person quickly reviewed and found the issue..

I had a hard time using the software. I wanted to see the forms being filled out. I wanted to print my return before I paid for the software, but I never saw an option to do that. I tried to access a publication and a form with instructions. I couldn't do that either. I wanted to download data from my 2024 taxes but never saw that happen. Tried doing later and found out I would have to delete all my input to make that happen. I would have rated this software about a two star but at the end, with much reviewing, everything seems to be done and done accurately.

Turbo Tax is so easy to use. I appreciate the fact that all new information is available when I log in. The ability to be walked through the entire process makes filing so much easier. Accuracy is guaranteed as each question is explained thoroughly. Very user friendly.

Wouldn’t let me enter my drivers liscense. Kept saying the issue and expiration date weren’t valid. Gave up and lied that I didn’t have any valid I’d so my return could be transmitted. Doesn’t inspire much faith in the program, won’t be using it again.