I feel like at the end of the day, my taxes are correct, but... it took me hours because it kept having me review things that I ended up not needing to do. Since I was new to using TurboTax, it worried be because I was afraid I was missing something. It was much more involved than I expected. I did ask for help twice and the folks were very nice and helpful. This was my first time going through the process. I'm hoping next year will flow smoother.

Very horrible accuracy. Does not factor in the rental property percentage when the rental is partially rented for a part of the year. Does not handle form 8958 at all. This renders married filing separately utterly impossible. Lots of catches to look out for when you have rental property. Need to triple check whether the property tax and the mortgage interest sections are double counted.

I have been using TurboTax on the Web for over 25 years. The set of features provided by the online interface are top notch and always adjust to my needs as I work through my tax filing. I've rarely needed any support beyond the online resources that are provided directly within the TurboTax interface. Year after year, I feel confident that I'm filing an accurate and complete return that is taking advantage of all of the available deductions and tax credits applicable to my unique circumstances.

The process was nice, but I quite upset at a fee for having my money be sent to my bank account this year. That is a first and the fact that you're wanting us to open another bank account during a stressful time for most American's feels quite predatory.

It was a royal pain in the butt to FIND how to enter the Hawaii State estimated tax I paid for 2025. ALSO, I was unable to delete a non-existent property I added by mistake (because of so many prompts to add information on a rental property I have). Finally, I found a way to remove it from the federal form but NOT from the Hawaii form.

It was not as easy as previous years. I had to hunt for places to include income. The Federal return was accurate but the Massachusetts return says that I made $5,450,000 & owed $450,000 in taxes. I only made about $129,000. I can't find how to open the form to see what the income is. I'll have to do the state form by hand unless someone wants to give me the 5.4 mil, then I'll gladly pay the 457K

I didn't like the online version since it more restrictive than the desktop version. If data is going to be removed, such as checking if standard or itemized deduction is better, let the user know prior to removing the data. With the desktop version, I can save the return prior to making changes, with the online version, that is not possible.

TurboTax does a great job helping you prepare your taxes, but I hate the constant upsells and dark patterns that Intuit uses to try to get you to buy the most premium version of the product and use their refund services, which are an additional upcharge. An unwary consumer could easily be tricked into spending more money than they intended.

I purchased the desktop version. I was offered the online version "for free" but initially could not access the website using Safari with my Norton internet protection software. The interface was familiar, and I completed the returns and attempted to e-file, but that attempt failed because my Identity Protection PIN wasn't entered (I don't think I was prompted to do so). When I attempted to fix this, I ended up trying to insert the 6 digits into a DIFFERENT ('self-chosen') PIN. After abandoning this, I went to the online version using a different browser and was successful (at least so far). The interface was new to me, but "cute" and user-friendly. I was presented with additional opportunities to enhance the income of Intuit along the way.

I was on average pleased with the software package, but some of the explanations where not accurate and confusing. That the inputs for the 1099Q would not work if cents were used was frustrating and it took a while to figure that out. I was expecting more guidance and explanations on various selections. The 529 inputs section advice implied the software package would prompt for how the withdraws were spent and it didn't. We had to figure out they were to be used in the Deductions & Credits. Overall the package is workable, but there is definitely an opportunity for improvement.