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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 461-470 of 49,617 reviews
Apr 10, 2026
RamiroLaurie
2 out of 5 stars review

Disappointed

After many years of using Turbotax i found the new version that keeps wanting more money for other features annoying. The inability to transfer my last year's tax return into this year's return was frustrating. There were also no clear instructions on how to make a tax.2024 file to transfer my saved Turbotax filing from last year into this year's.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 29, 2026
noozboy
3 out of 5 stars review

Easy and Difficult

Turbo Tax was generally easy to use. Easy to input and easy to follow. It was frustrating, however to easily find last year's AGI despite the fact that we filed multiple family tax returns last year with Turbo Tax software. Also a bit annoying to feel TT trying to squeeze more money out of tax filers who simply want to file a simple return without constant "begging" to purchase add-on services.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 14, 2026
Judbrew
4 out of 5 stars review

Cheapest Tax Return method yet

I like I could just take pictures of forms from last year and my forms to send in this year, and did not have to manually enter all the information. The biggest downside is this took me over 3 days to complete my taxes. Not sure I will ever do this again, but next year should be easier and faster since all my information will be on. Turbo Tax.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 30, 2026
flat out mad
1 out of 5 stars review

turbo tax better straighten up!

stop trying to force people into upgrades ,It's one thing to ask but to make it a game to try to navigate around the question is ridiculous and manipulative . . I really doubt Ill use turbo tax again. Just another thing corporate CEOs have ruined . Greedy and untrusting people . I also feel that you made the software less informative just to try and push your tax specialist . Well losing costumers doesn't increase your sales !!!!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 16, 2026
DeskTop Please
2 out of 5 stars review

Fix Button Does Not Work

The desktop version is best. The software could not assist in fixing errors. The only option offered to fix the return was to print and mail the return, which is the option no one wants. I had to go back and rework every item in the income section to find and correct the error. This added hours. very bad. Never had the problem with the desktop version.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 31, 2026
Farmmower
3 out of 5 stars review

Old way was better

I've used Turbo Tax for many years. The new online is very confusing and hard to use. Can't easily go back and review your entries for errors etc. Made me miss a couple of entries and I had to amend return. Maybe better next year. I've been using Turbo Tax from the Intuit days and this was harder than the old way. Also should not be a tool for trying to sell you added services.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 30, 2026
online new
4 out of 5 stars review

Mom tax

Everything went well except the program said that last years forms were started but not submitted. That is not correct. I used the Turbo Tax CD. Taxes were e-filed and refunds received. To complete taxes this year I had to mark that tax forms were printed and submitted. I trust everything will work as well using online as it did with using the CD

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 27, 2026
Jim Good
1 out of 5 stars review

Bad experience Need help

This has been one terrible experience! I would swear but it would not do me any good! It failed to save my work and I lost it all. When I reopened it up it just said, oops something went wrong. After reentering it told me there were six items that needed to be fixed because the download from Raymond James did not fill in all the required spaces. Now, because. I do not have all of 2024's AGI you cannot E-file. Toping it off, It won't print my returns so I can mail them at the post office. This was much better when it came on a disk!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 28, 2026
Charlie19857
1 out of 5 stars review

Too Many Bell, Whistles, Checks and Rechecks

I used Turbo Tax last year. I do not remember any issues. This year after all was double and triple and quadrupled check and had entered all my banking information Turbo Tax decided it want me to manual approve my AGI from the previous year?! It did not have a record or I used another account?! Nope, this one only. This wasted about 30 minutes of my time and once I found the information and went to enter it, it matched what Turbo Tax already had?! Again, where did they get this number from if they did not have my tax records from last year?

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 31, 2026
Arkiddingme
2 out of 5 stars review

No to TurboTax 2025

I have been using TurboTax for years. This was the most difficult and challenging year that I have used TurboTax. The software created issues in importing information from 2024 and my bank account; I spent way too much time deleting and correcting wrong information. The software would not read PDFs when I uploaded them. The live chat with a tax expert was cumbersome and difficult to use. The program showed that I was owed a federal refund and then changed the refund to money that I owed as I was doing the state section. Even typing my review here is challenging - the system glitches and does not show what I type. I had to type this review in Microsoft Word and paste it. I am extremely disappointed with the TurboTax software this year. I cannot recommend TurboTax after this year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352