TurboTax is terrible. Big cost increase, and now you can't even have a copy reside on your own computer. Too many questions fail to provide actionable guidance with the question, and also with the help box. Failed to find and insert values from previous years TurboTax return, Unable to conveniently look up 2025 Federal 1040 data to verify or insert into 2025 state tax returns. The entire user interface changes every year even when the tax code changes are insignificant. Last year it erroneously calculated tax due.

I have used Turbo Tax quite often in past years. I trust it is the best software but am becoming doubtful. When I began this return, there were many things mentioned as far as new items that may help with my filing but as I worked through the return I did not see any of them.

Believe there is a bug which caused the withheld social security payment to be seen as an estimated tax payment and a revised/corrected form 2210 was needed to electronically file. Deborah resolved the issue by having me delete the form 2210. Created a major waste of time for me, but Deborah was great.

Our income taxes aren't particularly complicated. We have some interest income from bank savings, and we both retired last year, but we aren't self-employed, don't own any properties other than our primary residence which we've lived in for many years, don't have any uncommon deductions or credits, and no unusual tax situation. Still, it's very convenient to use TurboTax, the cost is reasonable (though it's gone up), and the online interface is easy to use, provides useful prompts, is not slow or glitchy, and has been reliable. Overall, it's a satisfactory way to do taxes. One minor complaint: when returning to TurboTax after logging out, or when navigating out-of-sequence to the different tax prep sections, TurboTax makes you re-do a number of steps that you've already completed. The repetition can be tedious.

More complicated than ever before. Keeps bringing up the wrong results, had us scratching our heads trying to figure out how to navigate back and forth. Then they bombard you with the up-sell, hey do you want to spend more to get extra help? I suspect that is the sole reason they made it more complex so you give in and pay the extra for an 'expert' to guide you through.

i do not like using the online version. i have used the desktop version for years. I do not appreciate the fact that turbotax will not update their software to work on current (older) Microsoft OS. I DO NOT CARE ABOUT AI FEATURES !!! i believe that is why Microsoft is forcing new hardware for the new Office to run. TURBOX should be OS AGNOSTIC !!!

Too much product marketing interspersed in the tax preparation. Becomes time consuming to weed out important information. It's exhausting. At the end, because payment area was unclear, I paid MUCH MORE than I planned, as I accidently checked the upgrade box. I left the product irritated.

I have used the turbo tax product years ago , desktop version..Liked it better since you could see the forms and numbers. Perhaps it will be better to pay upfront for online version, which is great, since data is not local and avoids personal computer issues. Some of the screens lacked help support for those DIY people.. It also made me pay for a NJ return as a PA resident which was not required to be filed as a PA Resident.

Turbotax was not as easy to use this year as in the past. Has to search for how to go to certain subjects. The interview wa difficult to follow in that it seemed to skip over quarterly estimated payments after it chose the standard deduction. I was displeases that turbo tax initially chose a product and that it was difficult to find how to change that choice. I'm sure many people don't want to be forced into a specific product that Turbotax chooses. I was extremely disappointed in the situation I found when I chose to check payment by credit card. There was no way I was going to pay a 2.9% fee of the total amount owed just to use a credit card. That I considered robbery.

TurboTax is loaded the traps, pointless upsells and money-grabs. The screens and information is actively misleading. It's almost impossible to find the free version mandated by federal law and the prices are not clear - each question you answer may or may not trigger an upsell to a more expensive version of the software. I support legislation to abolish commercial tax filing software and you provide countless examples of why it holdbe dopnme . Even this stupid form is intrfering witmy typing and flashing pointless 'review topics' soft pushs.