As always, Turbo is easy to use, with a few parts that require reviewing Turbo HELP, but all in all, met my expectations. I don\t really care for Turbo pulling in info on its own. I prefer to enter info myself. When Turbo imports info on its own, sometimes creates a duplicate record because i have also entered same info and was not aware that Turbo also imported same info. Sometimes te duplicate info that Turbo imported doesn't show up until after I entered the same info.

The 2025 program is far from intuitive. Much more difficult to use than previous years. Would prefer to see the forms as they are filled out as I go. Was a CPA doing taxes in my previous profession so not unfamiliar with preparing and filing tax returns

In past editions, you could ask to be taken to a particular form or page of your taxes. It is now more difficult to navigate the system. I think some software revisions to make it more user friendly is called for here. May not use this product next year.

I loved the import feature of my investment documents, and it was pretty simple to go through everything. What I HATED was getting stuck on the "Fix Error" screen to update something on my Return Worksheet. It kept taking me back to the fix error screen every time I clicked on "FIX". This also prevented me from E-Filing. This is a dumb bug!! I'm also not paying to ask an expert. Good thing someone on the community figured it out after they wasted a good chunk of time trying to fix it.

I found the flow of the TurboTax preparation process to be rather cumbersome and frustrating to navigate, with numerous repetitive reviews and re-inputting of data. Although it theoretically has the capability to directly sync with Coinbase and TIAA accounts, it was able to properly gather data from those entities for me. After significant futzing around trying to get that to work, I ended up just uploading documents and/or inputting data manually. It initially estimated a 2hr estimated completion time but it took more than double that. Also is filled with various "service upgrades" that they periodically try to sell you. I've been using TurboTax for 16 years and have been generally happy with results in the past, but I think I will use a different service next year.

Just this year, I returned to Turbo Tax to file our 2025 tax return. I used Turbo tax years ago but for my own reasons, chose a different company. Being business owners and having a few other complicated tax matters this filing season, the software was amazing and very, very helpful. I had a lot of questions that the previous software I had been using could not answer. As someone who has work in the tax industry and has family still in the tax industry, filing our return this year with Turbo Tax helped eliminate a lot of stress. As someone who does not qualify for free file, I will gladly pay to use Turbo Tax again.

Went through an absolutely endless maze of questions often made more difficult by unclear wording or lack of explanation as to what was needed. There were also many cases where the product could have made the process much easier by retaining previously provided information such as driver's license details (I am a returning customer) or by performing obvious checks on basic information and for inconsistencies rather than having me review the same information over and over. At the very end of the process, after I had reviewed all components and was proceeding to payment and final steps, I was suddenly told that I was missing a key detail that hadn't been asked about up until that point and which turned out to be difficult to go back and find. Also at the very end I was for some reason again pushed to upgrade to a tier I didn't need (and which at that point I wouldn't even be able to make much use of), as I had been throughout the process even though the reason was invalid (it kept claiming I had "sold stock", which I certainly didn't). All of this seemed designed to upsell me in a way it hadn't done in the past and I'm not sure I'll be using TurboTax in the future.

Your product did not find my 2024 tax return therefore did not import 2024 info. my 2024 return was done on this computer- a problem!!!!!! many terms are not well explained ie. passkey- what is a passkey??? you are constantly trying to sell additional products. Don't you trust your software? Why should I spend additional money if your product is good and accurate- leaves me suspecting your product may not be reliable. Or are you trying to profiteer? Make me not trust Turbo Tax

TurboTax made filing my taxes surprisingly smooth—even with rental properties and a property sale. Clear guidance, easy to follow, and handled complex details like depreciation really well. Definitely a solid tool for both simple and advanced returns!

The process was relatively easy. All numbers were accurate to the best of my knowledge. I did not have any technical problems with the program. I had a problem with taxes being paid to the wrong state but TurboTax was able to figure it out. Overall a positive experience.