Fairly easy to use, although I do not understand all of the tax form information. Also, I have been paying 1040-ES payments with Turbo Tax software for many years, but Turbo Tax did not flag these payments while I was filling out the 2025 forms. I had to bring this to Turbo Tax's attention and then had to go back and include these payments. Fortunately, your chat program was able to help me. Frankly, I thought your previous versions were easier to use and I felt that everything was covered more completely.

I was on average pleased with the software package, but some of the explanations where not accurate and confusing. That the inputs for the 1099Q would not work if cents were used was frustrating and it took a while to figure that out. I was expecting more guidance and explanations on various selections. The 529 inputs section advice implied the software package would prompt for how the withdraws were spent and it didn't. We had to figure out they were to be used in the Deductions & Credits. Overall the package is workable, but there is definitely an opportunity for improvement.

Wow, just transmitted a 29-page 1040 that I could NOT have done w/o TurboTax. The questions and prompts walked me thru step-by-step what do. I still needed to use ChatGPT to understand what some things were. More in-program explanations would be helpful in that regard.

I've been using TurboTax for decades now. I started with CD's, then downloads and now online. It's been super useful and acucrate. At the same time, this year's version seemed more disconnected than previous years. Pulling info from my banks was more cumbersome (it appeared that you and the banks - more than one, weren't having a good communication). I had to repeat a few times and inn some forms I had to enter data mannually.

Seems a bit of a price gouge to me. I understand I had to have premium this year but it should not cost $60+ to E file a state return in addition to cost of Turbo Tax Premium. Even if you spend the extra time trying to switch state to mail, your going to get whacked with the fee anyways. No way it should cost me as much as walking into a tax professional's office.

TurboTax does a great job helping you prepare your taxes, but I hate the constant upsells and dark patterns that Intuit uses to try to get you to buy the most premium version of the product and use their refund services, which are an additional upcharge. An unwary consumer could easily be tricked into spending more money than they intended.

Quick easy, found everything I needed. Anytime I clicked on a little question mark or a "what's this" button, the side panel came up but never loaded anything. Very unhelpful, especially because I needed clarification on something but it wouldn't ever load.

I found the flow of the TurboTax preparation process to be rather cumbersome and frustrating to navigate, with numerous repetitive reviews and re-inputting of data. Although it theoretically has the capability to directly sync with Coinbase and TIAA accounts, it was able to properly gather data from those entities for me. After significant futzing around trying to get that to work, I ended up just uploading documents and/or inputting data manually. It initially estimated a 2hr estimated completion time but it took more than double that. Also is filled with various "service upgrades" that they periodically try to sell you. I've been using TurboTax for 16 years and have been generally happy with results in the past, but I think I will use a different service next year.

I was stuck in a loop after i had already paid for the service, this makes me decide I will not be using TurboTax next year if you have website issues that keep me from completing to file my taxes. I do not like to be charged for a service if its not completed and filed or stops me from filing in a timely manner.

Very easy to use, and it reminds me of past incomes and expenses to I do not overlook anything insuring a correct return every year. I would not do my taxes without TurboTax. Outstanding product. Online support is easy to interpret, and it is very compatible with my accounting system (Quickbooks).