Started with the mobile app which kept getting stuck near the end, then come to find out when trying to finish via PC that I had been set up with premium unintentionally, so I had to re-enter everything and that was mildly annoying. Otherwise, product works as expected.

Not sure why you cant pull in infomration from my last years tax form and i need to hunt it down on my own. Also the interest income wasnt totaling up from all my forms it should be easier to tie back the final values to each individual brokerage tax form.

As with last year, this was a very good experience. The only trouble I had was in verifying that I had indeed chosen the standard deduction option after I had filled in our qualified deductions to figure out what was our best option. I finally found the "change my deduction" option I was told to look for. It would be good if I was offered that chance easily when I got done with that action. Because you told me the SD would be best, but didn't offer the chance to change it then. And when we select the standard deduction after filling everything in. why does it keep telling me to go back and change a couple of those entries? Why doesn't it just ignore them, or even better yet, delete them?

I did not pay the extra money to use one of your experts. It is expensive enough without them. Overall I found the product easy to use. There were some items that I had on the desk top version that were difficult to find in the online version. I had to switch to online because you no longer support Windows 10. I already paid for your downloadable project and you charged me again to go on line. And the online version was more.

The 2025 program is far from intuitive. Much more difficult to use than previous years. Would prefer to see the forms as they are filled out as I go. Was a CPA doing taxes in my previous profession so not unfamiliar with preparing and filing tax returns

This was different from last year's Turbo Tax. It was easier while sometimes being more difficult. I spent a lot of time (hours actually) gathering all the information for possibly being able to itemize. At the end, the standard deduction was the way to go. It was hard to see how many thousands of dollars I spent on medical - particular dental work and then I could not itemize.

NEVER AGAIN!! I used TurboTax on CD for 20 years, this year it could not be found in stores that way this year, only down load codes, s I chose to just use the online so called FREE version. I had 1 1099-B from a Life insurance policy for $315, that made me have to upgrade to TurboTax Premium for $129!! By the time I filed, 3 hours later by the way NOT 30 minutes, total cost was $189, so much for FREE!!!. I will just go to someone to do my taxes next year, will b quicker, cheaper, and I feel more secure as I felt, ad still feel like a bared my soul online to hackers, I will be paranoid for months now about identity theft. NEVER AGAIN!!!

I was anticipating this to be an agonizingly boring experience and it was instead oddly satisfying! Things were mostly self-explanatary and were overall not too hard to figure out, and I had very few issues with correcting information based on what I typed in.

Much more cumbersome and confusing than I remembered. I did not like the choice of paying $64 to have Turbo Tax file my state return or deleting it. In al the confusion, I believe I didn't have to pay the $64 after all. Using a different computer this year and not having a tax file to transfer may have added to the confusion and a very lengthy experience.

Not good software. Importing tax documents for dividends, interest, IRA distributions takes multiple attempts, and then the information is repeated multiple times in the software. To create the annualized AGI numbers you do not provide a worksheet with all of the line items, so I had to figure this out on my own. Not impresssed with TurboTax. And there was not even any mention of the $6000 Senior Credit.