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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Feb 13, 2026
JoJOS1976
5 out of 5 stars review

Confidence in Accuracy and More

I have used Turbo Tax for several years and have the most confidence that my taxes are correct due to the support and accuracy of their updated technology and great customer service!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Customer Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Jan 24, 2026
Noemi Banks
4 out of 5 stars review

TurboTax charges for Direct Deposit

Everything was great and easy to do, but they now charge $35.00 to direct deposit into your bank account.I did not like this at all. I have been using turbotax for 23 years, and never had to pay for direct deposit.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Jan 13, 2026
ahappykayla
5 out of 5 stars review

TurboTax is Easy!

If normal situation, mine is single, no dependents, only w-2 income, turbotax is SO easy. It's fast, pulls in data automatically from w-2 and banks, and is accurate. It finds the best pathway as far as deductions is concerned.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Jan 12, 2026
Sanddtraveler
5 out of 5 stars review

Turbo Tax is consistently excellent/user-friendly!

I have used Turbo Tax for over ten years and wouldn't consider anyone else. They are trustworthy, clear, reliable, straightforward and offer lots of support, if needed or desired.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Feb 13, 2026
C7uy
5 out of 5 stars review

Migration from Disk Version to Online

This year I migrated from a disk install version of Turbo Tax to your online version. The import functionality worked perfectly. That process was easy and accurate. As a long time user, well done once again.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 9, 2026
bamotr1
4 out of 5 stars review

Easy to Use

Easy to use, great guidance throughout the process. The only issue I have is the cost. I end up with a nice refund and then all the fees add up so it halfs my refund. I don't know another way to complete the return without the cost.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Jan 28, 2026
Huntsman11
5 out of 5 stars review

Love it!

Been using Turbo Tax for years! Very easy to navigate, and knows what questions to ask. Paul The Expert reviewed this years return and was great t talk to on the phone! Highly recommend Turbo Tax!!!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.

Jan 26, 2026
Little cheek
4 out of 5 stars review

Some what

Turbo tax was better last year because I could use my windows 10 not buy windows 11 don't like 10 so I know I am not good to like 11 sometime it would not hurt to leave thing only. It would be nice if you do not have to buy turbo tax every year,

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Jan 29, 2026
MistaGD
5 out of 5 stars review

TurboTax always gets me right

Turbo Tax has always made the tax filing process easier than any tax office I have ever been to. I have been using them for years and plan on continuing to do so.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 15, 2026
Always easy and quick
5 out of 5 stars review

Always easy and quick!

The interface is always easy and quick! Wicked simple to import all documents, regardless of whether they are electronic or paper. A few hours and everything is wrapped up with a bow on top! Furthermore, should I need an assist, I just have to ask!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352