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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,511-1,520 of 49,639 reviews
Jan 26, 2026
ALmomJaime
4 out of 5 stars review

not as easy as last year

Turbo tax was easier to use last year. The questions were better explained. Also, the requests for my personal information to be shared with intuit were SNEAKY and the ads for the premium services were also SNEAKY.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 25, 2026
Dave in Gretna
5 out of 5 stars review

User friendly and very concise

Compatibility: Much easier this year. The questions were concise and easy to understand Accuracy: Excellent Features: Easy to understand and respond to. Interface: Did no use this feature Support: Did not require support this year

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 9, 2026
Chefkiss
4 out of 5 stars review

I like Turbotax

It is really easy to use. I have been using it for years. I am just concerned that every year the price to file on this platform continues to get higher.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Feb 13, 2026
Montana Grizzlies
4 out of 5 stars review

Can't Delete!

Some documents are impossible to delete when you make a mistake of adding them and then you can't efile because they still want document filled out even though it is irrelevaqnt.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 12, 2026
Bobby2010
4 out of 5 stars review

Turbo Tax is good

Very user friendly and easy to use. Had some minor problems with logging off and coming back at a later time with things different then how I had them filled out previously and refund amounts changing without me changing anything.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Jan 18, 2026
Turnbill76
5 out of 5 stars review

TurboTax-Easy and logical interface

I have used TurboTax to file my taxes for many years and it makes filing my taxes easy and fast. I have has some unusual tax situation and it hasn't failed me yet. I will probably us TurboTax to file my taxes as long as there are taxes to file.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Feb 14, 2026
JRH91
5 out of 5 stars review

Smooth Sailing

Turbo Tax is so easy to use and if you do not know what something is their hints / common questions are really useful. We have used Turbo Tax for years and have never had an issue.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Jan 24, 2026
Dennis147437
4 out of 5 stars review

Keeps you coming back

TurboTax is always quick and efficient. It does a great job explaining everything and makes you feel confident when filing your taxes. I think it could do a better job offering more benefits or the basic tax filing should cost slightly less.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Feb 10, 2026
Reed and Kay
5 out of 5 stars review

Quick and Easy

I've been using Turbo Tax for several years. My info is retrieved and I don't miss any important information. I feel it is safe and I get my refund quickly. No trips to mail it as in past,

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for your feedback. We're happy to hear your refund came through quickly—speed and accuracy are top priorities for us. We hope to be able to assist you again soon!

Feb 15, 2026
Anonymous
2 out of 5 stars review

lies about the cost

I was expecting my return to be free. It cost me over $100 and then you would not take it out of my return, So this is not free and you lied about it till the end.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352