Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
Sort by |
Showing 1,461-1,470 of 49,639 reviews
Mar 30, 2026
Nanc 67
5 out of 5 stars review

Loved the app on my Phone

I found it more involved this year, and was frustrating me with the Ca Tax section… went online on my phone and you tube and cleared it up.. Phone app seemed Simpler to usr

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 29, 2026
GoodTrouble2026
2 out of 5 stars review

Nickle & Dimed

TurboTax works, but the pricing model punishes anyone with slightly more complex taxes. Just because I have a 1099-DA, I pay double? why? A flat rate would be fairer for everyone.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 5, 2026
sandeep adimadhyam
2 out of 5 stars review

Fidelity import is broken

import from fidelity was broken. HSA related screen are not intuitive anymore, and it did not help that direct import from fidelity did not work and my upload was not recognized. Import from california credit union is also not provided.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 14, 2026
avery142
2 out of 5 stars review

Turbotax stinks

Not good, overly complex, could be more autofill, some of the autofill was broken. also very expensive and you can do it for way less $ with a way better UI elsewhere

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 14, 2026
AmyGT
4 out of 5 stars review

Turbotax was easy

Easy to use and navigate. Did report one problem with inability to scroll on the help pane info on the right side of the screen. Used Firefox browser on IBM compatible computer

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 15, 2026
WTC26
4 out of 5 stars review

Use the desktop version not online

This is the first year using the online version of TurboTax and I would recommend the desktop version. Costs are less and audit defense is a stand alone product unlike the online version that has it bundled with products I do not need.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 31, 2026
Kids are great
2 out of 5 stars review

Turbo 2025 sucks

Took a lot longer in 2026 to file with Turbo Tax than prior years. Your system keep me in a loop four times to get me to agree to your request and I said no each time and finally found a way around the stupid question/ inquiry.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 31, 2026
nouchi7
5 out of 5 stars review

turbo is good!

I think it's been easy to use as this is my first year paying off taxes. I had somebody to do it for me but next year I should be able to do my taxes by myself. It is not overly complicated, it just takes time to finish!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Apr 12, 2026
lreid8
3 out of 5 stars review

2025 Turbo Tax was Disappointing

I've used Turbo Tax for years and enjoyed the product. Was disappointed that this 2025 I was forced to use the "Online" version due to it only being available with Microsoft 11. In 2026 I'll be using a different method for my returns.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 29, 2026
Ashley1234567891011121
1 out of 5 stars review

Worse each year with AI

Super annoying to have the AI and chat info pop and need to be dismissed every couple of slides. Deceitful to add in the "expert help" version at the end after I started with the "Free" version

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352