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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,471-1,480 of 49,639 reviews
Apr 15, 2026
WTC26
4 out of 5 stars review

Use the desktop version not online

This is the first year using the online version of TurboTax and I would recommend the desktop version. Costs are less and audit defense is a stand alone product unlike the online version that has it bundled with products I do not need.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 30, 2026
davidjbrown10
2 out of 5 stars review

TurboTax review

Every year it gets more and more complicated and counterintuitive. This year it was IMPOSSIBLE to find the slot to add in my estimates already paid. Can you PLEASE make a slot for this right up front so it's impossible to miss?!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 15, 2026
Not sure what this is 2
3 out of 5 stars review

Product gets worse every year

This product gets worse every year. It seems it is counting on customers coming back because all our info is already in it, but at some point even that will not be worth it.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 12, 2026
lreid8
3 out of 5 stars review

2025 Turbo Tax was Disappointing

I've used Turbo Tax for years and enjoyed the product. Was disappointed that this 2025 I was forced to use the "Online" version due to it only being available with Microsoft 11. In 2026 I'll be using a different method for my returns.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 19, 2026
Anonymous
1 out of 5 stars review

awful

They automatically signed me up for the paid version and attached it to my W-2 form without any explanation—I don't own a business or any stocks! But they charged me $208.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 1, 2026
DIRT2026
4 out of 5 stars review

Done In a Reasonable Time

Overall, it completed in a reasonable time. The document scan misread some fields and editing was not intuitive, but the help directions guided me to delete documents that were incorrect.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 31, 2026
Keikg
1 out of 5 stars review

SO Many Fees

I have used Turbo Tax for years and this year (2025) there were so many fees and things you had to pay for, and you couldn't do your taxes unless you paid. You didn't used to HAVE to pay.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 28, 2026
Dodger5000
2 out of 5 stars review

Desktop version is better

Did not enjoy the online version- much rather have the desktop version. $35 I was charged for an early deposit- I would have not paid it if I knew what I was agreeing to.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 31, 2026
Adjust4life
5 out of 5 stars review

Turbo Tax Never Disappoints!

I have been using Turbo Tax for years now and I can say that it keeps getting better and better every year! It is extreemely user friendly including it's tips and guidance features. Turbo Tax Never Disappoints!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 31, 2026
Kids are great
2 out of 5 stars review

Turbo 2025 sucks

Took a lot longer in 2026 to file with Turbo Tax than prior years. Your system keep me in a loop four times to get me to agree to your request and I said no each time and finally found a way around the stupid question/ inquiry.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352