This is the first year using the online version of TurboTax and I would recommend the desktop version. Costs are less and audit defense is a stand alone product unlike the online version that has it bundled with products I do not need.

Every year it gets more and more complicated and counterintuitive. This year it was IMPOSSIBLE to find the slot to add in my estimates already paid. Can you PLEASE make a slot for this right up front so it's impossible to miss?!

This product gets worse every year. It seems it is counting on customers coming back because all our info is already in it, but at some point even that will not be worth it.

I've used Turbo Tax for years and enjoyed the product. Was disappointed that this 2025 I was forced to use the "Online" version due to it only being available with Microsoft 11. In 2026 I'll be using a different method for my returns.

They automatically signed me up for the paid version and attached it to my W-2 form without any explanation—I don't own a business or any stocks! But they charged me $208.

Overall, it completed in a reasonable time. The document scan misread some fields and editing was not intuitive, but the help directions guided me to delete documents that were incorrect.

I have used Turbo Tax for years and this year (2025) there were so many fees and things you had to pay for, and you couldn't do your taxes unless you paid. You didn't used to HAVE to pay.

Did not enjoy the online version- much rather have the desktop version. $35 I was charged for an early deposit- I would have not paid it if I knew what I was agreeing to.

I have been using Turbo Tax for years now and I can say that it keeps getting better and better every year! It is extreemely user friendly including it's tips and guidance features. Turbo Tax Never Disappoints!

Took a lot longer in 2026 to file with Turbo Tax than prior years. Your system keep me in a loop four times to get me to agree to your request and I said no each time and finally found a way around the stupid question/ inquiry.