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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,421-1,430 of 49,639 reviews
Apr 4, 2026
ricky ticky tembo
4 out of 5 stars review

Stop Asking Upgrade Questions

Stop repeatedly asking me to upgrade and add-on. Just ask once. You've done a nice job improving the experience. Thanks. Don't mess it up by asking so many stupid times.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 28, 2026
Susanne G
2 out of 5 stars review

Did not like TurboTax online

We had to engage one of your experts who was very helpful and good, but this was because we had a lot of trouble with TurboTax online which we will never use again. We usually download the app.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 16, 2026
MILMEMBER
1 out of 5 stars review

Not Military Friendly

I am military and every year despite the advertising and statement that you support US troops and help them file for free I end up paying money from my return just to file these stupid taxes.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 15, 2026
APC25
5 out of 5 stars review

AI help is very useful and surportive.

this is our first time use the online turbo tax. i especially like the AI feature which explained a lot of questions i asked during the prepairing. i will continue to use online turbo tax and hopefully it will be more advanced next year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.

Apr 4, 2026
KCDY
2 out of 5 stars review

Disappointing

Takes 50% longer than they say. Glitches for manual entry. Much less streamlined/ smooth/ efficient than you would expect. A CPA is about same price and would have been faster for me.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 29, 2026
ChrisC92833
4 out of 5 stars review

1st time using Turbo Tax online

Turbo Tax Online was close to the Desktop Experience. I felt that the Desktop was a little better at pulling in the data from the previous year. All in all it was ok.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 24, 2026
Anonymous
2 out of 5 stars review

turbo tax is a rip-off!!

charged way too much to file a simple tax return. I paid 203.00 to mail a return. You take payment before return gets sent out and what if it is rejected by IRS we still have to pay those outrageous fees upfront.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 30, 2026
Richard 49
5 out of 5 stars review

Mindy helped me so much - was great to help me

the program did not accept that I had filed with turbo tax in 2024. Called help line - spoke with Mindy - she was great to help me unravel the mistake.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 31, 2026
PapaDave50
5 out of 5 stars review

Satisfied User

TurboTax takes the pain out of preparing my returns. I've used it for many years as a satisfied customer. I've had no problems with preparing, filing or audits of my returns

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 29, 2026
DLB34
4 out of 5 stars review

RMD info is a son of a gun

everything was fine except for the RMD section. Where the heck is th RMD info on my tax documents.. Turns out you have to do your own math which is very frustrating. I'm still not sure if it was done correctly.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352