Process was pretty simple, but would have preferred advanced notice of Windows 11 requirement for the product I paid for to download. I ended up having to manually input more information than in previous years with Turbo Tax.

Really great product and super helpful. My only issue is if you have a Non-resident Alien spouse. I selected that he was, but it will not allow you to put the NRA in the box, I am now out of the US so filing by mail is impossible.

Very difficult and awkward to use in January and February. Much easier to use in March and April. It seemed like tax rules were not up to date in the beginning and software was not completely debugged.

I have used Turbo tax for many years, and this year's experience was by far the worst. None of my prior year information rolled forward, requiring significant additional time for me to complete my 2025 tax returns.

The software was good, easy to use. I wish a few of the tax law options were clearer about what they refer to. I did not like the "human" support or reviewer. They just reiterated the software questions, not adding value at all. A waste of $45.

Shamma was great with the expert information. I paid double this amount last year and I knew the CPA didn't get my deductions right. I ended up with a refund an the IRS corrected my return. Turbotax is a great Value!

Constantly trying to upsell me on a thing that should be free. I don't make a lot of money and you try to squeeze even more out of me on top of have to pay $2k to the government for nothing.

I find TurboTax to be easy to use, quick, and thorough. The cost is edging upward, but is still far less expensive than hiring a tax person and keeps me feeling in control of doing my taxes.

I have been using TurboTax for many years, and the product seemed clunkier and less user friendly this year. This was the first time I have ever had issues with importing both from Schwab and JPMorgan.

I don't know why it wouldn't capture last year's tax reporting info. Also, I wish i could later go directly to finish and file without going through everything again.