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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,351-1,360 of 49,639 reviews
Mar 29, 2026
TXCLC
3 out of 5 stars review

More difficult this year

I have been using TurboTax for many years, and the product seemed clunkier and less user friendly this year. This was the first time I have ever had issues with importing both from Schwab and JPMorgan.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 31, 2026
BriceTB42
5 out of 5 stars review

TurboTax was much easier to navigate this year

The experience this year was much better than in previous years. While I hate giving our terrible government and congress money, but the app was much easier to navigate this time through.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Mar 31, 2026
nope2888888888888
1 out of 5 stars review

Last time i'll use TT after 20 years.

Probably the last time i'll use TurboTax. So much upselling, Language used to be straight forward, but now it seems you're trying to sell your expert advisors instead of just letting me do my taxes and answering simple questions. So disappointed.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 28, 2026
cloverleas
5 out of 5 stars review

Easy to use

I find TurboTax to be easy to use, quick, and thorough. The cost is edging upward, but is still far less expensive than hiring a tax person and keeps me feeling in control of doing my taxes.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.

Mar 31, 2026
Firsmate1040
5 out of 5 stars review

Best way to file

Turbo Tax is better than ever. Having filed for 10 past years, I find Turbo Tax to be the best deal for filing even the most complex returns. Highly recommended!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Mar 30, 2026
TimDubUS
4 out of 5 stars review

Estimated payment was hidden

I'm not satisfied much with TurboTax not showing where to enter my advanced payment. It really drove me crazy. Fortunately there is TurboTax AI assistant.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 13, 2026
Evan115
4 out of 5 stars review

Solid product

I work in tax administration but needed to use software for the first time in several years due to my wife inheriting investments. I trust that the program carried the amounts to the correct schedules, forms and lines.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.

Apr 16, 2026
Anonymous
5 out of 5 stars review

Great service!

I've really liked the system and cross my fingers everything should be good. It's saved me more than 50% over filling in an office with a major brand. The ability to pull data from ADP and major brokerages is amazing!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.

Apr 15, 2026
plewy4
3 out of 5 stars review

Turbotax seems to be slipping, cutting corners

I have used turbotax for many years and found it significantly more difficult this year. It was much harder to navigate to specific issues. I had a couple of situations where it took me hours to get to the bottom of a problem.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 13, 2026
CDWhy
4 out of 5 stars review

Much Better than expected

I would give it 5 stars but I don't know where to get a copy of my tax returns for my records. Better than expected. Normally, I use the desktop version but TT no longer supports Windows 10 :(,

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .