After using the download version for years, I found the online version inflexible. Support for questions was horrible. May consider looking for a different product next year.

Useful product but I feel like I'm being sold extra features at every turn. This makes the product feel cheap and scammy, to me. The AI features are practically useless, too. Overall, decent product for the price I suppose.

I couldn't fix the At Risk Investment option that cut my refund in half and I don't know why. I am not sure it's correct but I submitted anyway as I couldn't figure out how to find it again

I sucks that I am not able to see the forms before the taxes are filed. I think there may be some errors, but if I can't see the forms, I can't see the errors.

The process was simple, Turbo Tax guided most of the process. They interface is user friendly and it educates you as you go through "Learn More" feature. Also, mentions new tax laws.

Cost me about the same as having a professional file for me. Will most likely have a professional do it next year. There are several unnecessary steps and confirmations that take a ton of time as well.

I've been using Turbo Tax for years. This year it was terribly hard to do. Instructions were difficult to understand and asking too many details for miscellaneous income-that is never provided by companies.

TurboTax was incredibly easy and fast. Even with multiple W2's and other tax forms, I was completely done filing within an hour. They don't charge you an arm and a leg, and you can use your federal refund as a payment option.

I have used Turbo Tax for some years now. It seems to be consistent in being fairly user friendly. As long as I continue to do my own tax preparation, I will be using Turbo Tax.

I have been using Turbotax for 15 years and couldn't be happier with this product. It makes filing federal and state taxes a breeze and saves me so much time compared to prior years of doing my taxes.