always good. i enjoy hoe it guides you through the process. the help bar is helpful. it can link up to other organizations to pull information. i also likes how it calculates everything for you. i think anyone can use it.

Worked well until it got me stuck in a loop. My return was denied and it didn't do well walking me through the fix or saving my changes so I could re-file.

Probably the last time i'll use TurboTax. So much upselling, Language used to be straight forward, but now it seems you're trying to sell your expert advisors instead of just letting me do my taxes and answering simple questions. So disappointed.

Simple to use. Easy to access online account information from various sources like banks and investment companies. Sometimes confusing with investment income.

The product is helpful. I have used this filing service since 2011. It is the pricing I have an issue with. It was only the CX rep's assistance and the service code which has me considering to continue using your product in the future.

Too many bugs. Asked me to add info to a form, but my entry wouldn't update the form, so endless error loop. Had to delete the form to get rid of the error loop so I could file.

A bit confusing asking me things I didn't fully understand. But took quit awhile. And I know how to do taxes.I do think the amount charged was a bit steep for me doing it all.

It was accurate but frustratingly repetitive at times. The interface was slow to respond at times, as well. The information, however, was to the point and very helpful.

You didn't let me change my payment method and forced me to pay a $16 transaction fee. This was AFTER charging me $103 for your "services." You people are scumbags and thieves.

My first time to attempt filing tax on my own after 21 years depending on the father of my two children. TurboTax helped me conquer my fear of digits!