I have used Turbo tax for more than 15 years. Love the Featurse, ease of use and accuracy. I also ilke the direct downloads of my financial documents capability to make filing process lot easier.

The interface continues to become less intuitive but what bothers me the most is the constant upcharges the software tries to get me to agree to and deceptive and sometimes hidden direction it takes m own

Great for filing. Wasn't a fan of the forced turbotax premium. I recieved a 1099-NEC and I was forced to use premium to file that. The NEC already made my refund plummet, and the premium didn't help.

Understanding the prompts and information was very easy. I didn't like that I didn't know if my information was being saved. It is a bit pricey for standard serves when all the tax information is basic. But at least I feel I can trust the services

Worked well until it got me stuck in a loop. My return was denied and it didn't do well walking me through the fix or saving my changes so I could re-file.

It is always a pleasure filing with Turbotax. It is easy to navigate, equipped with great explanations + extra support. I like that if you have filed previously, your information is already there - ready to be loaded and makes filing quick and easy.

My experience was somewhat frustrating. When I was I was looking for a particular form, I was taken in circles. I was asked questions that I had no idea what they were talking about. Maybe it can be more user friendly. I'm 73 years old.

Using the online TurboTax is abhorrent. It is not user friendly. You need to support Windows Users who cannot upgrade to MicroSoft Windows 11 with better product.

Really great product and super helpful. My only issue is if you have a Non-resident Alien spouse. I selected that he was, but it will not allow you to put the NRA in the box, I am now out of the US so filing by mail is impossible.

I did not care for having to be upgraded while I was filing, and I didn't like not knowing what my cost would be before the end. But, it was pretty smooth and once i got it down it was fine!