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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,111-1,120 of 49,637 reviews
Mar 29, 2026
DK1971
5 out of 5 stars review

Low Stress Tax Filing

Turbo Tax makes filing taxes easy and low stress. If you have to dig up and deliver all of your financial information to an accountant, then you might as well do it yourself. Turbo Tax makes it simple.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 28, 2026
cloverleas
5 out of 5 stars review

Easy to use

I find TurboTax to be easy to use, quick, and thorough. The cost is edging upward, but is still far less expensive than hiring a tax person and keeps me feeling in control of doing my taxes.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.

Apr 13, 2026
ejh10
3 out of 5 stars review

prefer the desktop version over online

This is the first time using the online version after always using the desktop version. I felt this version was more constraining, difficult to navigate to the sections I wanted to work on, difficult to see the form views.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 29, 2026
Marcianick
5 out of 5 stars review

Excellent Product

I engaged with two individuals with Turbo Tax. The first individual was Alfred and he was very helpful. The second individual I could not understand his name because his accent was very strong. The second person was not helpful.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 31, 2026
DonAndScout
4 out of 5 stars review

good -confusion on transition desktop to online

it was confusing as it went well but at filing it said i used different product. i used turbo tax desktop, i suppose it is different product but is said i did not use turbo tax. that needs to be corrected.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 28, 2026
Anubas
3 out of 5 stars review

Should be less buggy for the price

Quick but pricey. Management of tax forms needs improvement. The site asks about forms that were already uploaded and shows NEEDS REVIEW flags for forms that have already been reviewed.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 30, 2026
NotApplicable45
3 out of 5 stars review

Support was poor

The software was good, easy to use. I wish a few of the tax law options were clearer about what they refer to. I did not like the "human" support or reviewer. They just reiterated the software questions, not adding value at all. A waste of $45.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 28, 2026
robkatkeb
4 out of 5 stars review

Updates are horrible

I have purchased and used Turbo tax software for 20 years now, and the updates to the program ruined the capatability with my previous tax returns. Forcing customers to use the online version is horrible. I do not like the changes.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 16, 2026
myself1999
4 out of 5 stars review

Beware all of the fees.

The features and format are great and easy to navigate. But overall it is way too expensive and the aditional fees for paying with your refund and direct deposit were outrageous.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Mar 30, 2026
Tax howard
3 out of 5 stars review

lacking

The Turbo tax program did not pull in my 2024 return. It also would not pull in my Merrill Lynch and employment information. Luckily I could take photos to enter 20 pages

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352