Overall turbotax is always an easy experience. The problem with turbotax is the price. I could understand the price if I was sitting with a tax preparer or CPA, but it shouldn't be nearly $200 to file one's own taxes.

I only used this product because I couldn't find another way to submit my state taxes. I really don't enjoy using Turbotax because I do all the work myself and still have to pay a lot of money. It just all seems like a rip-off and a scam.

You deleted my entire self employment section and caused me to have to restart the entire tax return. So no, not good all Also your AI form thing sucks, it keeps lagging the typing.

Most of the experience is easy to use. There were a few items that popped up as a possible error, but didn't offer a clear reason why, nor did it offer helpful guidance.

Turbo Tax seems to get more difficult every year. You used to populate previous year info--interest income, rental expenses, etc. It was really helpful. It was a plus this year that I didn't have to pay extra to file my state tax.

I love the confidence it gives me to know that I was walked through step-by-step with expert and up-to-date information. It's easy to follow the instructions as they are given.

was not able to get accurate tax information until the weekend before the filing deadline. upsetting. something similar happened for the 2024 tax return.

I have been using TurboTax for years and have always had great luck with it. I love that it is easy to tie all of my financial information accurately. I will continue to use it.

Easy to follow along filing taxes. User friendly. Questions? TurboTax has answers. I like the AI help they provide with links to the forms. It is accurate.

One of your live agents assisted me with my tax amendment and he was great! Friendly, calm voice, and explained that the information on my federal amendment would transfer to my NJ filing without me having to do anything else.