This is the first year using the online version of TurboTax and I would recommend the desktop version. Costs are less and audit defense is a stand alone product unlike the online version that has it bundled with products I do not need.

Most of the experience is easy to use. There were a few items that popped up as a possible error, but didn't offer a clear reason why, nor did it offer helpful guidance.

It is absurd TurboTax charges money to direct deposit money into a personal checking account instead of an Intuit-owned Credit Karma account, regardless of being able to access funds early in Credit Karma.

I have never filed my taxes on my own and I found it better than the experience with any CPA I have ever worked with. TurboTax gave me recommendations to help me save.

I do not like on-line TurboTax. It will not let e see things again or correct if I think I made an error. I would not use it except it is the only way to have info imported. I was very disappointed that I had to use the on-line version.

I needed a question answered. Carolyn, the woman who assisted me regarding tax forms was friendly, knowledgeable and professional. If all your assistants are half as knowledgeable, you succeed. thanks

everything was fine except for the RMD section. Where the heck is th RMD info on my tax documents.. Turns out you have to do your own math which is very frustrating. I'm still not sure if it was done correctly.

one issue, impossible to use itemized duction on federal return and then pro ceed with state return and use standard deduction. the state return defaults to federal preference and can change in turbo tax !

You deleted my entire self employment section and caused me to have to restart the entire tax return. So no, not good all Also your AI form thing sucks, it keeps lagging the typing.

The questions were sometimes vague and inaccurate and did not match the situation. The changes made to the user interface and widgets from last year were quite confusing.I did not like the changes