It was very difficult to move throughout the software. Could not navigate smoothly between different sections while trying to fix the documents. When Turbo /tax was on the CD i could search and move to sections i wanted to work on. Also when trying to correct things you couldn't tell where I was in my tax forms. Not very happy with Turbo Tax this year might try another form next year.

Didn't explain why selecting a higher deduction (standard deduction) results in a higher tax liability. The answer was simple, AMT doesn't take standard deduction. Neither the main flow nor AI Helper was able to answer. I had to Google to figure out.

Absolutely horrible interface. The software is slow, the features aren't actually features. They use cute animations to make you feel like they're helping when in reality they're not. Expensive program for a complete waste of time. It would be quicker to submit taxes on my own and significantly cheaper.

TurboTax makes it as easy as possible to file taxes through its use of targeted questions and saved information from prior years. It seems to be accurate, and I really appreciate being able to complete the process fairly quickly as long as I have my key documents organized. Thank you!

I have used Turbotax for a decade and this will be my last year using it. It felt like I was fighting ancient software just to do basic things. It bugged and imported invalid numbers for some forms and forced me to spend an entire hour (literally) manually checking boxes due to capital gains. Even just typing this review and it's riddled with bugs, forcing me to re-type words over and over.

I have used Turbo Tax for many years but this is BY FAR the most trouble I have had using it. I don't know if it's different because I had to log in to a website instead of using a disk, but I didn't like it. For one thing, I didn't know the IRS was charging me $75 for non-payment of taxes during the year; I only found this out from Turbo Tax but repeatedly looking through the information I entered and happening upon it. It was a difficult process to delete this, too. I also don't think Turbo Tax handled self-employment health insurance deductions correctly.

The on line version was not as good as the desktop and considerably more expensive. Particularly annoying was the upsell to Premium for basic capabilities available in the Desktop version of Deluxe. Unfortunately my PC can't upgrade to Windows 11. Next year I'll look seriously at other options.

Initial survey questions should do a better job of identiying pertinent taxable events to develop process-tree questions related to those topics (2025 purchase of depreciable assets subject to bonus depreciation). The question are inconsistently unclear, ambigous and lack context. Terminology is also inconsistent between the questions and the pop up windows which attempt to provide context but fail to.

It is hard to get the software to show me the numbers on the actual tax form before paying the fee and filing the returns. I should be able to see how the numbers will look on the tax forms before payment. While I think that feature is available, it is hard to find.

Easy to use an follow for the most part, I would think that with all of the AI now available. The help feature should be much helpful than the regular text prompts provided. There should be some interaction so users are able to ask questions on topics that are very confusing.