It's great to hear from you, Rebecca. Thank you for your sharing your wonderful review of the Galaxy Buds3 Pro! We’re elated to see you love their sleek and futuristic design. The attention to detail in their aesthetic truly sets them apart. We’re also excited about the new blade lights, which not only enhance their modern look but also provide a unique touch to your listening experience. We’re glad you're enjoying this amazing device. If you have any questions or concerns, we encourage you to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts! It's great to see that you’re impressed with the Galaxy Buds3 Pro. The sound quality and noise-cancellation feature truly elevate the listening experience! With Active Noise Cancellation, you can adjust the level to filter out unwanted background noise and let in just the right amount of ambient sound. If someone tries to chat while you’re enjoying your music, the Voice Detect feature automatically helps you hear what matters. The Siren Detect feature also keeps you safe by reducing unnecessary noise while allowing you to hear alarms and sirens. If you have any questions or need assistance, please reach out to Samsung Support anytime. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Abenezer, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important a secure fit is to you every day, and wanting to have an uninterrupted listening experience. We would love to help you with the fit of your device, and have provided a link to an article to help you troubleshoot this experience the placement of your earbuds. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We also recommend always ensuring your earbuds are clean and dry before placing them in your ears, and before placing them back in the charging case. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for taking the time to share your honest feedback on the Galaxy Buds3 Pro, Justin. We see that you may be experiencing a shortened battery life with your left bud. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to approximately 30 hours with a fully charged case. It’s important to note that the battery consumption of the left and right earbuds can differ significantly, with one earbud potentially discharging faster than the other. This variation can be influenced by several factors. Before exploring any recommendations, please ensure that your device's software and related apps are updated to the latest version by going to Settings > Software update, tapping on Download and install, and following the on-screen instructions. One earbud operates as the master device, which may be either the left or right earbud, depending on usage, and the master earbud typically consumes battery power more quickly. Furthermore, battery consumption can vary based on your usage patterns, such as whether you primarily wear one earbud or other factors. To learn about how you can conserve battery life on your buds, please check out the link attached. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10001314/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey Mike, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot this experience with the battery of your earbuds, and have provided links to the Samsung Support Team and warranty information for your convenience. We recommend reaching out to these experts through chat for assistance. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info