Hi Michael Dudikov, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you every day and we would be happy to help you troubleshoot any aspect of your device that is causing frustration. Without knowing the specifics of your experience, we have provided links to the full device manual and the Samsung Support Team to help you align your device to your needs and preferences. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Robert, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you on a daily basis, and we would love to help you troubleshoot any frustrations and maximize your overall experience. We have provided links to articles to help you with the fit and battery life. We have also provided al inkto the Samsung Support Team and full device manual to help you align the settings to your needs and offer additional options for a resolution. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro, Jerffy! We appreciate your feedback and want to ensure you have the best experience with our products. We understand that finding the perfect fit is essential for enjoying your audio experience. The Galaxy Buds3 Pro comes with three different size ear tips to provide a customizable fit, ensuring comfort during prolonged use. We recommend trying all the available sizes to see which one suits you best, as a secure fit can significantly enhance sound quality and noise cancellation. Since you've already done so, we recommend running a fit test using the Galaxy Wearable app. Regarding audio quality, the Galaxy Buds3 Pro is designed with cutting-edge technology, including 24-bit high-resolution audio and enhanced bass, allowing you to enjoy rich and immersive sound. If you haven’t yet, please try activating the Equalizer in the Galaxy Wearable app to personalize your sound profile to your liking. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Shahpour. Thanks for sharing your experience with the Galaxy Buds3 Pro! We're thrilled to see that you appreciate the great feature set and quality. The design and comfort of the Buds3 Pro have been enhanced with a redesigned shape for a snug fit, along with stylish blade lights that elevate the listening experience. Regarding the fit, we understand that comfort is crucial for an optimal listening experience. To help improve the fit, we recommend trying the different ear tip sizes included with your buds. Check out the link attached for additional steps on how to achieve the best fit with your buds. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus