Thank you for sharing your thoughts! We appreciate your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver an unmatched audio experience with impressive sound quality and advanced features. With intelligent Active Noise Cancellation, you can immerse yourself fully in your music without distractions. Powered by our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro allows you to experience a broad sound spectrum. Plus, their long-lasting battery life ensures you can enjoy your favorite tunes all day long. The Galaxy Buds3 Pro provides up to 30 hours of listening time with the charging case. We regret to hear that they didn’t meet your expectations and would love to learn more about your experience! Your insights are valuable as we continuously strive to improve. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Conner, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how vital the additional ear tips are to getting the ideal fit from your earbuds. We have provided a link to the Samsung Support Team to offer assistance help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Venkat. We always look forward to getting insights from our customers. We see that you reached out to share your thoughts regarding the comfort of the Buds and how they feel better when compared to the Buds2. The Galaxy Buds3 Pro were designed with improved comfort compared to the Galaxy Buds2. They feature a redesigned shape that delivers a snugger fit, ensuring they stay in place during various activities, including workouts. This new shape also enhances passive noise isolation, making your listening experience more immersive. We made sure to include a link to help you get the best fit with your buds. Once again, we appreciate your feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus