It's great to hear from you, Martin. Thank you for your feedback on the Galaxy Buds3 Pro! We’re happy to see that you’re enjoying the connectivity and sound quality. To enhance your experience and prevent them from slipping out, we recommend making sure you have the right size ear tips for your ears. A proper fit is critical to avoid sound leaks and achieve optimal audio quality. If you’d like, you can check out our guide for changing the tips, and don’t forget to run the earbud fit test in the Galaxy Wearable app to ensure you have the perfect fit. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your review. We always appreciate hearing from our customers and getting your insights. The Samsung Galaxy Buds3 Pro are designed for a comfortable and secure fit, featuring a new shape that keeps them securely in your ears, no matter what your day entails. They come with different-sized ear tips to help you find the perfect fit. It's important to ensure there isn’t a gap between your ear and the ear tip to avoid sound leaks and to achieve optimal audio quality. For the best fit, you can conduct an earbud fit test using the Galaxy Wearable app. This test will help you make adjustments until you achieve a good fit result for both ears. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for reaching out to share your feedback, J Kratos. Your insights are essential as we continue to make improvements and changes. The Galaxy Buds3 Pro are designed with comfort and fit in mind, ensuring an immersive listening experience. They come with different sizes of ear tips, so it’s important to use the right size for your ears. A proper fit will help eliminate gaps between your ear and the ear tip, which can prevent sound leaks and provide optimal audio quality. If you did not receive additional ear tips with your device, please contact Samsung Support, and we will assist you in resolving this. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus