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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Aug 26, 2024
Acer88
4 out of 5 stars review

Great sound, a step back in comfort

[This review was collected as part of a promotion.] The sound quality in these ear buds blows the prior buds away. It's a night and day difference. I did have to swap out ear tips, and my right ear medium tip did rip. The large tips were the only ones I could get a pass on the fit check with, but the earbuds are slightly less comfortable than the original buds pro and do have a higher tendency to fall out. I have not yet used any Galaxy AI features on these buds.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Apr 22, 2025
Jeff karingithi
2 out of 5 stars review

Used to be great, now terrible.

I've had these since September and at first they were perfect. Great sound, noise cancelation was impeccable, charged quickly and reliably...then one day, the left bud wouldn't charge in the case. I would charge them and the right was fine but the left barely charged. I searched online and did all the recommended tips and tricks, to no avail. The only thing that worked sometimes was to charge both buds independently...still the left bud never ever fully charges. I'm at a loss. I love these buds, but now the left barely charges anymore and I basically use one now. If I get both sides charged, I use both but I'm lucky if I can get the left to charge past 60%...I've tried every trick in the book. What's going on? Is this because of a software update? Can you guys help in any way? Please advise.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

We appreciate you reaching out to us, Jeff. Your feedback on the Galaxy Buds3 Pro is greatly appreciated as we continue to make improvements and changes. We understand you have concerns about your earbuds not charging past 60%, and we are here to assist you. To troubleshoot, please start by cleaning the charging contacts to ensure there is no sweat, liquid, or debris interfering with charging. Next, check that the earbuds are properly seated in their designated slots within the charging case. Restart the earbuds by placing them in the case, closing it for at least 7 seconds, and then taking them out again. Also, verify that the charging case is functioning properly and has sufficient battery. Finally, use the Galaxy Wearable app to check for any available updates for your earbuds, as keeping them updated can enhance performance. If these steps do not resolve the situation, we recommend having the earbuds evaluated by a Samsung Service Centre or an authorized service provider. We hope this information helps improve your experience! If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Nov 13, 2024
GalaxySam2
5 out of 5 stars review

Excellent fit and noise cancelation for buds

[This review was collected as part of a promotion.] I switched to the Galaxy Buds3 Pro and immediately noticed the difference from years prior. The fit in the ear has been seamless and I am a big fan of the new audio control button. It's a lot harder to accidentally pause or skip music now. Along with excellent Galaxy AI features like live translate, this device is a big upgrade.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 11, 2025
ganightcrawler
5 out of 5 stars review

Galaxy Buds Pro 3

[This review was collected as part of a promotion.] I wasn't sure if like the buds pro 3's when I preordered them during Galaxy Unpacked 24. Since I've had them they've been the absolute best. I originally got them for music only but I find myself using these babies daily. The A.I. built into them is awesome. Blocks out noise smoothly. With the ambient noise settings, you can have the buds automatically lower the volume when voices are detected. They've got voice command built in too. Oh, and they will seamlessly switch between my phone and tablet. I HIGHLY recommend getting these.....

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 25, 2025
Shrimptoaste
5 out of 5 stars review

Best earbuds

[This review was collected as part of a promotion.] These earbuds are the best version Samsung has made. I love how seamless it is to sync across devices. I mainly use these earbuds while exercising, taking calls at work, gaming and listening to music. I would highly recommend these earbuds to anyone that has a Samsung or any android device that is compatible.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Oct 14, 2024
GalaxyBuds3Pro
3 out of 5 stars review

Great when they want to charge

[This review was collected as part of a promotion.] I would give it 5 stars but they don't always charge when you put the earbuds in the case. So a lot of the time, i go to use them and they are dead. Why I gave this 3 stars instead one 1 star, is because when they are working, they arebreally amazing. I've heard others say that they fall out when working out.. I've never experienced that and I do heavy cardio regularly. The button controls take a minute to get used to, but they are smooth sailing afterwards. My only other complaint is when you are sweaty, sometimes the swipe/click gestures are non responsive.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Galaxybuds3pro, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day and we are always happy to assist our customers with any frustrations they are experiencing with their chosen device. We have provided a link to the full device manual and the Samsung Support Team to help you have the intended experience with your device. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Mar 17, 2025
Jenny8675309
5 out of 5 stars review

Even a better fit

[This review was collected as part of a promotion.] I previously used the Buds Pro 2 and while they were a very good set of buds I had a few issues. The most frequently encountered issue was with the fit while running, biking, or even while merely doing yard work and having a bud pop out. When repeating the bud I would then invariably turn off whatever I was listening to by touching the bud. The 3's have provided a more secure fit, improved sound quality, and are easier to handle. No more fiddling around to reseat them and vastly fewer instances of turning things off while trying a different action. Overall the integration with my S24 Ultra has been seamless. The 3's have been a fantastic upgrade for me.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Oct 14, 2024
BLAISE
4 out of 5 stars review

Clarity is a must.

[This review was collected as part of a promotion.] The latest Samsung Galaxy Buds 3 Pro model meets my expectations for an enhanced audio experience. They provide a secure and comfortable fit, ensuring optimal sound quality. Communication clarity has improved, eliminating complaints about distant or muffled audio. The integrated voice command and live translation features are particularly valuable in a diverse city like Miami, facilitating seamless communication and comprehension.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hey there Blaise, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We absolutely love hearing that these earbuds are meeting and at times exceeding your expectations. We have provided a link to the full device manual and the Samsung Support Team if you are ever curious about potential additional capabilties with your device. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Mar 11, 2025
Windwalker9780
4 out of 5 stars review

Great ear pods but...

[This review was collected as part of a promotion.] These ear pods are excellent for calls and nfc. But they are made not deep enough for the ears the actual depth of the war pods I have a hard time keeping them in my ears.. I check the fit setting and I get the best fit with the medium ear cushions but they slip out of my ear..

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 11, 2025
TBN1793
5 out of 5 stars review

Amazing to feel immerse in the music

[This review was collected as part of a promotion.] The buds 3 have pretty neat features my favorite one is the rubber pice, now they have a lock in mechanism so they don't fall off or get stuck inside your ear. They also have sensors on both earbuds to turn up & down the volume instead manually on the phone or verbally doing it.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992