Hi there Chris, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are loving that you are finding listening to your music truly immersive, and we would love to help you have that same level of quality with your phone calls for a hands free experience. We have provided a link to an article below to help you with the call settings, and another link to the Samsung Support Team. These experts can work with you one on one to do additional troubleshooting if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there KenJi, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the usage of your new earbuds. We understand how important the seamless transition between devices is to you, and we would be happy to assist you. We have provided links to help you reset your earbuds, and another to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for your positive feedback on the Galaxy Buds3 Pro, Mike! We’re thrilled to hear that you find them comfortable and that the sound quality exceeds your expectations. The dynamic 2-way speakers deliver deep bass and crisp treble, ensuring you can hear every detail. It's designed for audiophiles who appreciate high-quality sound. If you have any questions or need assistance with anything, feel free to reach out to us at Samsung Support. We hope you continue to have a great experience with the Buds3 Pro. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus