Thanks for reaching out, Farooq. We appreciate your insights of the Galaxy Buds3 Pro. The Buds3 Pro features improved comfort due to a redesigned shape that ensures a snug fit, making them comfortable for extended listening sessions. Additionally, the Blade Lights add a stylish touch and enhance the overall listening experience. The new clear charging case boasts a fresh design and offers added protection for your earbuds. We understand that finding the right fit can be a challenge. The Galaxy Buds3 Pro comes with different-sized ear tips, so it's important to select the correct size to prevent gaps between your ear and the ear tip. Proper fitting helps avoid sound leaks and ensures optimal audio quality. Once you’ve chosen the right tips, make sure to check the bottom of the earbuds for directional markings, insert the "R" bud into your right ear and the "L" bud into your left, angling the microphone towards your mouth. Adjust the earbuds until they feel comfortable, and consider using the earbud fit test in the Galaxy Wearable app to confirm you have the proper fit. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your review of the Galaxy Buds3 Pro, Adekunle! We're more than happy to see that you feel like they're working like magic for you! The advanced audio capabilities and custom sound tuning really do help create an amazing listening experience. Your satisfaction is our top priority, and we’re glad to see that you’re enjoying your buds. If there’s anything you need or if you have any questions, feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Gustavo, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We would love to help you find ways to enhance your experience with your earbuds and truly love your device. We have provided a link to the full device manual that can help you discover not only the touch settings but voice controls as well. We have also shared a link to the Samsung Support Team if you have any questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for taking the time to share your honest feedback on the Galaxy Buds3 Pro, Justin. We see that you may be experiencing a shortened battery life with your left bud. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to approximately 30 hours with a fully charged case. It’s important to note that the battery consumption of the left and right earbuds can differ significantly, with one earbud potentially discharging faster than the other. This variation can be influenced by several factors. Before exploring any recommendations, please ensure that your device's software and related apps are updated to the latest version by going to Settings > Software update, tapping on Download and install, and following the on-screen instructions. One earbud operates as the master device, which may be either the left or right earbud, depending on usage, and the master earbud typically consumes battery power more quickly. Furthermore, battery consumption can vary based on your usage patterns, such as whether you primarily wear one earbud or other factors. To learn about how you can conserve battery life on your buds, please check out the link attached. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10001314/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to reach out to us, Andy. It's great to see that the firmware updates have made your Buds3 Pro work even better! Keeping your earbuds updated is easy with the Galaxy Wearable app on your phone or tablet or the Galaxy Buds app on your PC. These apps let you check for and install updates, ensuring your earbuds stay current and continue to provide the best experience. Thank you for sharing your feedback! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus