Thank you for sharing your feedback on the Galaxy Buds3 Pro! We’re thrilled that you appreciate the excellent sound quality and compatibility. At Samsung, our goal is to provide an immersive audio experience, and we’re glad these features resonate with you. We understand your concern about the earbuds slipping out during activities. To ensure the best fit and comfort while using the Galaxy Buds3 Pro, we recommend trying the different sizes of ear tips included in the box. Finding the right fit can significantly enhance stability during movement. Additionally, you might consider adjusting the fit using the Fit Test available in the Galaxy Wearable app. This feature can help determine if you're using the correct ear tips for optimal performance and comfort. We hope that these tips help enhance your listening experience. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

We appreciate your candid feedback on the Galaxy Buds3 Pro, Cesar. The Buds3 Pro utilizes machine learning to minimize background noise so your voice is heard even in busy environments. Bluetooth Super Wideband further improves call quality by doubling audio bandwidth for more natural-sounding speech. If you're still facing challenges regarding the microphone and the connection, we recommend checking out the links attached for options to help troubleshoot this. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/levant/support/mobile-devices/what-to-do-when-the-galaxy-buds-microphone-is-not-working/#:~:text=You%20may%20solve%20the%20microphone,be%20there%20to%20help%20you. (microphone) https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing this wonderful feedback about the Galaxy Buds3 Pro, Courtney. It’s great to know that they made such a perfect birthday gift. The Buds3 Pro features high-resolution audio, exceptional noise cancellation powered by Galaxy AI, and a comfortable, redesigned fit. It’s always special when a gift brings so much happiness, and your experience highlights how thoughtfully designed the Galaxy Buds3 Pro are. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus